Saxira
Practice Manager (Oral & Cosmetic Surgery)
Clinton, MD
·
Full time
Company website
Saxira is seeking a dynamic and driven Practice Manager to lead operations within our growing Oral & Cosmetic Surgery Division. This is an exciting opportunity to join at ground zero—you will play a key leadership role in shaping our systems, building a high-performing surgical team, and driving operational excellence as we expand. The ideal candidate thrives in a fast-paced environment, is passionate about delivering outstanding patient care, and is motivated by the opportunity to help build and scale a best-in-class surgical practice from the ground up.
Description
Key Responsibilities:
Operations Management
- Oversee all administrative and clinical functions within the oral and cosmetic surgery division
- Ensure efficient scheduling, patient flow, and treatment planning coordination
- Manage inventory and ordering of surgical supplies and equipment
- Coordinate with front desk staff to ensure accurate billing, coding, and insurance processing
- Maintain accurate records for credentialing, licensure, and continuing education of surgical staff
Leadership & Staff Management
- Supervise and support oral and cosmetic surgery staff including surgical assistants and coordinators
- Conduct regular team meetings to promote communication, efficiency, and morale
- Provide onboarding, training, performance evaluations, and disciplinary actions
- Monitor staffing levels and coordinate hiring with HR when necessary
Compliance & Quality Control
- Ensure all protocols follow OSHA, HIPAA, and state dental board regulations
- Maintain a clean, safe, and sterile environment per infection control standards
- Monitor documentation, consent forms, and EMR accuracy
- Coordinate inspections, audits, and regulatory requirements
Patient Experience & Communication
- Promote a compassionate and responsive patient care culture
- Resolve patient complaints and service issues quickly and professionally
- Collaborate with marketing and patient education teams for growth and retention
- Support patient financial consultation processes in collaboration with billing
Business Development & Reporting
- Track KPIs including surgical volume, revenue, case acceptance rate, and efficiency
- Collaborate with leadership to identify opportunities for service expansion
- Prepare and present regular reports on division performance and improvement strategies
- Participate in strategic planning and budgeting for the oral and cosmetic surgery division
Qualifications:
Required:
- Bachelor’s degree in Healthcare Administration, Business, or a related field
- 3+ years of management experience in a dental, oral surgery, or healthcare setting
- Knowledge of oral/maxillofacial surgery workflows and terminology
- Proficient with EMR/EHR systems (e.g., Dentrix, Open Dental, or equivalent)
- Strong leadership, problem-solving, and interpersonal communication skills
Preferred:
- Certification in Practice Management (e.g., CMOM, FAADOM, or equivalent)
- Experience working in a multidisciplinary practice or medspa environment
- Familiarity with surgical billing, CDT codes, and patient financing options
Working Conditions:
- Fast-paced surgical practice with regular patient interactions
- May require occasional weekend or extended hours based on operational needs
- Role may involve lifting surgical supplies and standing for long periods during clinic hours
Salary
$75,000 - $105,000 per year