Save Our Youth Mentoring Specialist I/II Denver, CO · Full time

The Mentoring Specialist is responsible for case management of up to 40 (MS I) or 45 (MS II) one-on-one mentoring matches. This position exists to ensure a successful match between an adult volunteer mentor and youth (age 10-17) by creating new matches and then providing ongoing support, training, and encouragement to mentors, mentees, and families.

Description

Duties and Responsibilities

Case Management Responsibilities:

  • Maintain a caseload of up to 40 (MS I) or 45 (MS II) one-on-one mentoring matches.
  • Interview potential mentors and mentees.
  • Coordinate the match process between mentors and mentees and/or receive new or long-term transfer matches. As an MS II, help make matches to hand off to MS I.
  • Contact mentors at least quarterly to provide proactive support, monitor mentor relationships, and provide coaching. Be comfortable having difficult conversations.
  • Contact mentees and their parent(s)/guardian(s) at least on a quarterly basis to ensure safety, mentee engagement, and overall mentee satisfaction.
  • Assist mentors and mentees in setting long and short-term goals.
  • Communicate all relevant information to matches. Including but not limited to upcoming events, training resources, and requests from other departments. There should be touchpoints with mentors monthly.
  • Perform all administrative tasks to manage the matches, including maintaining professional case notes and database records of interventions and match activities.
  • Communicate case challenges and seek feedback through one-on-one meetings with direct supervisor and/or ongoing group supervision with the Program Team.

 

General Program Responsibilities:

  • As an MS II, assist Program Site Manager and other Mentoring Specialist II/III’s to onboard and train new Mentoring Specialists, conduct initial mentor trainings, and provide ongoing methods of support.
  • Collaborate with churches, schools, and community organizations to support matches.
  • Assist with and/or lead the creation, development, and improvement of current programmatic processes and materials.
  • Engage and be proactive during meetings and other methods of professional development and support. This includes but is not limited to meeting with supervisor, program meetings, and staff meetings.
  • Facilitate spiritual duties as needed, including praying with mentors, mentees & families, leading bible studies/devotions, etc.
  • Contribute to a team approach by accomplishing other duties as assigned. Could include inquiry follow-up, recruitment efforts, events, development, education, training, etc.


Qualifications

MS I

  • A committed Christian who demonstrates a personal relationship with Jesus Christ.
  • Strong passion for the SOY mission and vision.
  • Alignment with SOY Core Values and Statement of Faith.
  • Bachelor’s degree in related field preferred.
  • Experience in counseling, human services, or social work preferred.
  • In-depth understanding of culturally diverse and under-resourced populations.
  • Bilingual Spanish preferred.
  • Ability to build rapport quickly with diverse backgrounds and ages.
  • Excellent organizational and administrative skills, including proficiency in Microsoft Office. Ability to organize and track many simultaneous tasks.
  • Strong interpersonal written and verbal communication skills.
  • Experience managing others desired.
  • Strong work ethic and initiative.
  • Committed to personal and professional growth. Seeks and applies feedback from coworkers and SOY leadership.
  • Have reliable transportation, proof of insurance, and an acceptable driving record.
  • Available to work occasional evenings and weekends.

MS II (In addition to qualifications above)

  • Experience working with culturally diverse and under-resourced populations in a counseling, human services, or social work setting.
  • 1+ years of successful relevant case management experience (reference from previous job may be required).
  • Demonstrated ability to discern personalities and safety concerns of both youth and adults (to be able to make successful mentoring matches).
  • Experience creating systems to keep track of follow-up needed with case management and persistence in reaching out to schedule, and check-in, with clients.
  • Ability to build rapport and communicate clearly and in a way that is received by others – individually and in group settings. Provides clear feedback.


Salary and Benefits

  • Salary Range: $20.82 - $26.39/hour based on experience and qualifications as MS I or MS II.
  • Health and Dental Insurance are 100% covered for employee, dependents may be added at employee cost.
  • PTO: Flexible PTO plan for vacation, personal, and sick time; 11 paid holidays (includes employee’s birthday each year); paid office closure from Dec 24th – Jan 1st annually; and 2nd Friday each month individual spiritual retreat.
  • Other: Hybrid work model, 3% employer 403(b) retirement account match, medical and transportation FSA, worker’s compensation, unemployment, staff development, and employee-paid benefit options.


Salary

$20.82 - $26.39 per hour