SamCart Senior Product Manager Remote · Full time Company website

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SamCart builds, runs, and scales your online business. Where most platforms hand creators more work — more pages to build, more tech to figure out — our platform does the work for them, leveraging AI to guide them through best practices and strategies we have seen across thousands of creators. That’s not just how our product works. It’s how we work. SamCart operates on an AI-first model — Claude is embedded into how we plan, build, and ship across every team, from initiative scoping to release documentation. This isn’t a pilot. It’s how we run the business today. We believe our customers’ success is our success — and we take that seriously. It’s how we think about our customers, and it’s how we think about our people.

SamCart is looking for a strategic, experienced, and impact-driven Senior Product Manager to lead and shape the direction of one of our core Product Development teams. You will own the product strategy and roadmap for a critical area of our platform, driving initiatives that help creators build, grow, and scale their digital businesses. You’ll partner closely with engineering, design, marketing, and executive leadership to define what we build, why we build it, and how we measure success. This is a high-visibility role where you’ll influence company-level strategy, mentor fellow product team members, and make decisions that directly impact SamCart’s growth, revenue, and market position.

Responsibilities

• Own and drive the product strategy and roadmap for your team’s domain, aligning it with company-level objectives and growth targets.
• Serve as the primary product voice in cross-functional leadership discussions, translating business goals into clear product priorities and trade-off decisions.
• Develop a deep understanding of our business, customers, and competitive landscape through executive partnerships, customer interviews, qualitative and quantitative research, and data analysis.
• Lead continuous discovery and experimentation to validate hypotheses, de-risk initiatives, and ensure measurable impact on product KPIs.
• Collaborate with engineering and design to deliver high-quality products that educate, enable, and engage digital product sellers at every stage of their journey.
• Advance the SamCart platform to reliably support sales and marketing activities (yes, we’re using SamCart to sell SamCart!).
• Champion a culture of customer obsession, data-driven decision-making, and iterative delivery across your team and adjacent teams.
• Mentor and coach associate and mid-level product managers, helping to raise the product craft across the organization.
• Proactively identify and communicate risks, dependencies, and trade-offs to stakeholders, ensuring alignment and informed decision-making.
• Be a driving force in cross-team customer activation, retention, and reactivation strategy—contributing not just within your team, but across the broader product and go-to-market organization.

Qualifications

• 5+ years of professional product management experience at modern technology or SaaS companies, with a demonstrated track record of shipping products that drive growth, engagement, and retention.
• Proven ability to craft a compelling product vision and strategy, and gain alignment from cross-functional partners and senior leadership.
• Strategic and critical thinker who keeps the big picture in mind, continues to ask ‘why,’ and applies sound judgment in complex, ambiguous situations.
• Deep expertise in modern product discovery and delivery techniques, including dual-track agile, opportunity solution trees, or similar frameworks.
• Strong analytical skills with proficiency using analytics platforms and A/B testing tools to influence decision-making, build hypotheses, and identify high-leverage opportunities.
• Demonstrated experience conducting experiments, user interviews, usability studies, and other research methods to inform product direction.
• Track record of managing complex, multi-team product launches with minimal oversight and high accountability.
• Experience working with and influencing senior stakeholders and executive leadership.
• Entrepreneurial spirit: a self-starter who thrives in fast-paced environments, handles ambiguity well, and focuses relentlessly on driving impact.
• A flexible mindset that is open to change, new information, and evolving priorities.
• Experience mentoring or coaching other product managers is strongly preferred.
• Prior experience in the creator economy or digital product space is a significant plus.

This is what you’ll love about SamCart

Our co-founders always say, “Their success is our success,” and we believe that about our people, too! We want everyone to love their job at least 80% of the time, and when you are successful, the whole team is successful.

• Each team has one offsite Hub Week per quarter to collaborate with your team members (and others!) and plan for the upcoming quarter.
• Diversity adds value to everything we do. We hire from and for a wide range of backgrounds and experiences to allow the team to use their unique ways of thinking and working in each project.
• We have unlimited PTO with an encouraged 14-day minimum to empower our team members to maintain a healthy balance in their day-to-day lives.
• Yay, we have 401K!
• Health Insurance premiums are covered 100% by SamCart for you +1, be it a significant other or child.
• Supportive Parental leave policies for all parents.
• Career growth and development are essential here at SamCart, and we want all team members to build sustainable, future-proof, and adaptable careers.

Our Core Values

• Play to Win. We play offense every single day. Unshaken by bigger companies, we see them as proof of what’s possible. We adapt, innovate, and outthink them.
• Take Risks, Embrace Failure. Fear doesn’t paralyze us—standing still does. We take risks and embrace failure because it’s the quickest path to success.
• Complexity is the enemy. We keep it simple and stay lean in everything we do—our teams, projects, product, and strategies. We double down on what works, perfecting the few things we do best.
• Ahead of the Curve. Always. We combine intuition, experience, and data to drive breakthrough ideas. We stay curious, spot trends early, and know our customers, market, and business better than anyone.
• The Customer is everything. We treat their business like it’s our own. Their wins are our wins. Their goals are our goals.
• Work with Purpose, Live with Balance. Work is important, but it’s not everything. Our greatest wins happen when we bring our best to work, without sacrificing what matters most: our families, friends, and our personal growth.