Join Sage Veterinary Imaging and become part of a team advancing veterinary diagnostics through innovation, collaboration, and education. Our mission is simple: improve the lives of pets through advanced human-quality imaging technology. Using 3T MRI, 128-slice CT, ultrasound, radiography, echocardiography, and digital cytology, we provide referring veterinarians and pet owners with timely, high-quality diagnostic answers that support patient care. As an ACVR-accredited teaching institution, SVI is also committed to training the next generation of veterinary radiologists through internship and residency programs. From client experience and technical teams to veterinarians, radiologists, and operational leadership, every role at SVI contributes meaningfully to our mission. If you are passionate about growth, teamwork, and making an impact, we would love to connect. If you do not currently see an open role that fits your background, please email [[email protected]] to start the conversation.

Veterinary Assistant & Patient Care Coordinator

Helping Pets Receive the Answers They Need

Overview

At Sage Veterinary Imaging, every patient has a story, every client deserves an exceptional experience, and every diagnostic image has the potential to change a pet's life.

As a Veterinary Assistant & Patient Care Coordinator, you'll play a unique dual role that combines compassionate client service with hands-on clinical support. You'll guide clients and referring veterinarians through the diagnostic imaging process while working alongside veterinarians, board-certified radiologists, and some of North America's premier cross-sectional imaging and neuroimaging specialists to help deliver exceptional patient care.

This is more than a front desk position—and more than a veterinary assistant role. It's an opportunity to become an integral part of a collaborative specialty team dedicated exclusively to advanced diagnostic imaging.

Full-time and part-time roles available.

Why You'll Love Working Here

Instead of balancing wellness visits, vaccine appointments, and walk-ins, you'll become part of a specialty practice focused entirely on helping pets receive accurate diagnoses through advanced imaging.

At Sage Veterinary Imaging, you'll:

• Be the first impression for clients and referring veterinarians seeking specialty care.
• Support advanced imaging procedures including MRI, CT, ultrasound, radiography, and nuclear medicine.
• Collaborate daily with experienced veterinarians, board-certified radiologists, and some of North America's premier cross-sectional imaging and neuroimaging specialists.
• Gain hands-on clinical experience in a collaborative, supportive learning environment.
• Build a long-term career with opportunities for professional growth and advancement.

What You'll Do

Deliver an Exceptional Client Experience

• Welcome clients and create a positive, compassionate experience from arrival through discharge.
• Answer incoming calls, emails, and client inquiries professionally and promptly.
• Coordinate appointments and maintain an efficient daily schedule.
• Present treatment estimates and help clients understand the diagnostic imaging process.
• Obtain patient histories and coordinate communication with referring veterinary hospitals.
• Maintain accurate patient records across hospital systems.
• Process payments and coordinate patient admissions and discharges.
• Collaborate with the clinical team to ensure seamless communication throughout each patient's visit.

Support Exceptional Patient Care

• Admit and discharge patients safely and efficiently.
• Obtain patient weights, vital signs, and basic patient information.
• Assist veterinarians and technicians during examinations and imaging procedures.
• Prepare patients and equipment for ultrasound and other imaging studies.
• Assist with patient restraint using Fear Free® and low-stress handling techniques.
• Prepare laboratory samples for shipment.
• Support patient monitoring and recovery as directed by the clinical team.
• Help maintain accurate medical records and procedure documentation.

Support Hospital Operations

• Prepare treatment and imaging areas for daily operations.
• Clean, sanitize, and organize equipment and patient care areas.
• Maintain supplies and support inventory management.
• Assist with daily opening and closing procedures.
• Help maintain a safe, efficient, and welcoming hospital environment.
• Support additional operational and administrative tasks as needed.

This Role May Be a Great Fit If You...

• Enjoy helping both people and animals.
• Thrive in a fast-paced, collaborative environment.
• Are highly organized and detail-oriented.
• Communicate with empathy, professionalism, and confidence.
• Take pride in delivering an exceptional client experience.
• Want to build your knowledge of specialty veterinary medicine.
• Are eager to learn and grow within an advanced clinical environment.

Qualifications

Required

• High school diploma or equivalent.
• Previous customer service experience.
• Strong organizational and communication skills.
• Professional demeanor with excellent interpersonal skills.
• Ability to multitask while maintaining attention to detail.
• Reliable attendance and a positive, team-oriented attitude.
• Experience using scheduling, communication, or practice management software.

Preferred

• Previous experience in veterinary medicine.
• Experience as a Veterinary Assistant, Client Service Representative, or Patient Care Coordinator.
• Familiarity with EzyVet or similar veterinary practice management software.
• Experience with Google Workspace, Slack, and other collaborative software platforms.

Professional Growth & Development

At Sage Veterinary Imaging, we believe exceptional careers are built through continuous learning.

Growth opportunities may include:

• Cross-training in advanced imaging workflows.
• Expanded clinical and patient care responsibilities.
• Development toward Veterinary Technician or Imaging Technician roles.
• Continuing education opportunities.
• Mentorship from experienced technicians, veterinarians, board-certified radiologists, and premier cross-sectional imaging and neuroimaging specialists.
• Opportunities to contribute to workflow improvements and patient experience initiatives.

Benefits & Perks

We believe exceptional patient care starts with taking care of our people.

Full-time team members enjoy:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Twelve (12) days of Paid Time Off (PTO) annually
• Paid company holidays
• Continuing education opportunities
• Professional development and specialty training
• Uniform allowance
• Employee pet care discounts
• A collaborative, team-oriented specialty practice focused on learning and clinical excellence

Join Sage Veterinary Imaging

At Sage Veterinary Imaging, we combine advanced technology with compassionate care to help veterinarians and pet owners make informed decisions. As a Veterinary Assistant & Patient Care Coordinator, you'll play an essential role in every patient's journey—from the first phone call to the completion of their diagnostic imaging procedure—while working alongside some of North America's premier cross-sectional imaging and neuroimaging specialists and building a rewarding career in specialty veterinary medicine.

All applicants must complete our Work Style Survey as part of the application process:

https://go.cultureindex.com/p/UwPdTD3XEc8xhc