The Maintenance Team Lead supervises a team of techs and groundskeepers to ensure the upkeep, repair, and operational efficiency of multifamily apartment complexes and residential properties. This role blends hands-on maintenance expertise with leadership to deliver high-quality service, maintain resident satisfaction, and ensure safe, functional living environments.
Key Responsibilities:
- Lead and mentor the maintenance team, assigning daily tasks and ensuring timely completion of work orders.
- Respond promptly to resident maintenance requests, diagnosing issues and providing effective solutions.
- Work closely and coordinate with onsite client property management team or homeowner.
- Plan, oversee and perform preventive maintenance and repairs on HVAC, plumbing, electrical, carpentry, appliance systems, pool/spa, and cleaning in residential units and common areas.
- Manage/maintain all aspects of the community’s physical upkeep including community grounds/landscaping, snow/ice removal, pool and spa, common areas, lighting, building exteriors, railings and stairs, and amenities to keep areas clean, operational, and safe for all residents and guests.
- Manage and complete all make-ready apartment homes including painting, flooring, cleaning, and general repairs, according to client’s needs.
- Coordinate with vendors and contractors in regards to the installation, maintenance and repair of all work contracted out.
- Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements
- Ensure compliance with safety regulations, local housing codes, and company policies.
- Maintain accurate records of maintenance activities, including work orders, inventory, and unit turnover logs.
- Coordinate unit turnovers, ensuring apartments are move-in ready for new residents.
- Train team members on proper repair techniques, safety protocols, and customer service standards.
- Manage inventory of tools, parts, and supplies, coordinating with vendors for timely procurement.
- Responsible to secure and for the timely maintenance of all Company equipment entrusted to the employee’s care, including work vehicles.
- Conduct property inspections to identify maintenance needs and ensure aesthetic, functional, and safety standards. Schedule and perform pre move-out inspections, move-out inspections.
- Promptly and professionally respond to after-hours emergency maintenance requests.
- Additional duties as assigned.
Qualifications:
- High school diploma or equivalent; Valid driver’s license and relevant certifications (e.g., CPO) preferred.
- 3+ years of experience in residential or multifamily property maintenance or construction, with 1-2 years in a supervisory role.
- Strong knowledge of residential systems (e.g., plumbing, electrical, HVAC, appliances, carpentry).
- Proven leadership skills with the ability to motivate and manage a team.
- Familiarity with safety standards (e.g., OSHA) and property management software (e.g., Yardi) is a plus.
- Excellent communication, problem-solving, and customer service skills.
- Ability to prioritize tasks in a fast-paced environment and meet deadlines.
- Successful completion of background check and drug screen required.
Physical Requirements:
- Ability to lift up to 50 lbs, climb ladders, and work in various conditions (e.g., indoor/outdoor, confined spaces).
- Comfortable standing, bending, or kneeling for extended periods.
Benefits:
- Competitive hourly wage ($30–$35/hour)
- Monthly health stipend
- Monthly phone stipend
- Paid time off
$30 - $35 per hour