Safe and Secure Healthcare Operations Manager - Medina County Medina, OH · Full time

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Job Title: Operations Manager

About Us:

Safe & Secure Healthcare is dedicated to providing high-quality home healthcare services to individuals with developmental and intellectual disabilities across Medina County. Our mission is to enhance the lives of our clients by ensuring compassionate care and comprehensive support.

Position Overview:

We are seeking an experienced Operations Manager to oversee the daily operations of our organization, focusing on maintaining operational efficiency, quality service delivery, and client satisfaction. The Operations Manager will play a crucial role in managing staff, implementing policies, and optimizing processes to support our mission and values.

Key Responsibilities:

• Operational Leadership: Lead and manage daily operational activities, ensuring adherence to organizational policies, regulatory requirements, and best practices in disability services.
• Staff Management: Supervise and support a team of direct support professionals (DSPs), ensuring adequate staffing levels, training, and professional development.
• Quality Assurance: Implement and monitor quality assurance programs to maintain high standards of care and client satisfaction.
• Financial Oversight: Manage budgeting, financial planning, and resource allocation to optimize financial performance while maintaining service excellence.
• Program Development: Collaborate with senior management to develop and implement new programs or services to meet the evolving needs of our clients and community.
• Compliance and Risk Management: Ensure compliance with all relevant regulations, policies, and procedures, and mitigate operational risks effectively.
• Stakeholder Engagement: Build and maintain positive relationships with clients, families, community partners, and regulatory agencies to promote collaboration and support.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Management, or a related field (Master’s preferred).
• Proven experience in operations management within the healthcare or disability services sector, with a strong understanding of Medicaid regulations and funding mechanisms.
• Excellent leadership, communication, and interpersonal skills.
• Demonstrated ability to manage multiple priorities and drive organizational success.
• Commitment to diversity, equity, and inclusion principles in the workplace.

Benefits:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package including healthcare, dental, vision, and retirement plans.
• Opportunities for professional growth and development.