Rock The House Entertainment Group AV Equipment Sales & Rentals Coordinator Bedford Heights, OH · Full time

We are seeking a dynamic and customer-focused AV Equipment Sales & Rentals Coordinator to join our team. This role involves working with clients and vendors on the rental and sales processes for audio-visual (AV) equipment, with a particular focus on working with a diverse client base including production companies, houses of worship, venues, theatres, and tours. The ideal candidate will have a strong understanding of technical theatre, AV equipment, a passion for sales, and a commitment to delivering excellent customer service.

Description

Key Responsibilities:


  • Equipment Rentals:
  • Assist clients in the end-to-end rental process for AV equipment, assisting clients from initial inquiry to rental finalization.
  • Work with cross-rental clients and wholesale accounts, including production companies, houses of worship, venues, theatres, and tours, to meet their production equipment needs.
  • Ensure equipment availability, provide product recommendations, and coordinate rental logistics.
  • Used Equipment Sales:
  • Maintain and regularly update the used equipment inventory list.
  • Actively promote and sell used AV equipment to clients, providing guidance and support to help customers select the right products for their needs.
  • Facilitate product demos, if necessary, and assist with any follow-up inquiries or service needs.
  • New Gear Sales:
  • Assist customers in selecting new AV equipment, providing expert advice and ensuring they receive products suited to their specific requirements.
  • Prepare quotes and process all orders related to new gear sales.
  • Follow up on sales leads, ensuring customer satisfaction and fostering long-term relationships.
  • Expendable Sales:
  • Process orders for expendable AV items such as special FX fluids, tapes, and GOBOs.
  • Maintain an organized inventory of expendables and coordinate with suppliers to ensure stock availability.

 

Redefine What You Consider Work

The life of an AV Equipment Sales & Rentals Coordinator entails: 

Providing prospective and established clients with equipment rentals and sales tailored to their live event needs.

 

Create Moments That Matter

How you will spend your time: 

  • Source and manage inbound sales opportunities
  • Work hand in hand with Event Sales Managers and Event Sales Coordinators
  • Timely write quotes and event orders 
  • Accurately complete the planning process (proposals, contracts, event detailing, etc.)
  • Build meaningful relationships, create raving fans, take amazing care of clients
  • Conduct quality control check-ins at events to ensure the best client-experience

 

Upgrade The Party

Why we’d love to have you:

  • You have the IT factor
  • You are an ambitious individual with a passion for live events and entertainment
  • You learn, you evolve, you persevere
  • You care about the small details and are results-driven

Things you will bring to enhance our vibe include:

  • Good sense of intuition
  • Physical and mental agility
  • Minimum 1 year of experience in event production or tech theatre preferred
  • Stellar communication & responsiveness
  • Valid driver license and clean driving record

And if you’re looking to get on our VIP list, you have any or all of the following:

  • Willingness to learn AV products, technologies, and industry trends.
  • Ability to work independently and as part of a team.
  • Detail-oriented with excellent follow-through on all aspects of the rental and sales processes.
  • Previous experience working with production companies, theatres, houses of worship, or similar clients is a plus.
  • Proficiency in using inventory management and sales software
  • A good sense of humor

 

Seize The Opportunity

Time to shoot your shot! Why blend in when you can stand out?

Make your friends super jealous that you work with a company so cool, they won’t even believe it's a real job! Click that button to apply now!


Compensation:

$18.00 - $21.00 per hour. Eligible for sales bonuses.


Salary

$18 - $21 per hour