Rochester Dance Fit Studios LLC Administrative Assistant/Customer Support Rochester, NY · Part time Company website

We are seeking a warm, organized, and detail-oriented Administrative Assistant/Customer Support to be the welcoming face of Roc Dance Fit Studios & Nova Dance Academy. This role is ideal for someone who enjoys customer service, multitasking, and supporting a busy studio environment.

About Rochester Dance Fit Studios LLC

Rochester Dance Fit Studios LLC is a community-centered dance and fitness studio dedicated to inspiring confidence, creativity, and connection through movement. Home to both Roc Dance Fit (adult fitness/dance classes) and Nova Dance Academy (youth programs ages 2–16), we provide a welcoming space where students of all ages and backgrounds can grow, express themselves, and reach their potential.

Our programs blend professional instruction with fun, supportive experiences — from weekly classes and seasonal showcases to community events and performance opportunities. We pride ourselves on offering a diverse range of dance styles, fostering teamwork, and building life skills such as discipline, resilience, and self-expression.

What makes us stand out is our commitment to creating an inclusive and family-friendly environment where students feel seen, supported, and celebrated. Whether someone joins to improve fitness, train professionally, or simply enjoy the joy of dance, we believe in helping every student shine both on and off the stage.

Description

Responsibilities:

  • Greet students, families, and visitors with professionalism and warmth.
  • Manage class check-ins, schedules, and parent/student communication.
  • Handle phone calls, emails, and messages promptly.
  • Assist with enrollment, trial sign-ups, and waitlist management.
  • Support daily administrative tasks such as filing, reports, and maintaining supplies.
  • Assist with open/close procedures and light cleaning/organization of the studio.



Requirements:

  • Previous experience in customer service or administrative support.
  • Strong organizational skills and attention to detail.
  • Comfortable using digital tools (Studio Pro, Slack, scheduling apps).
  • Excellent written and verbal communication skills.
  • Ability to multitask in a fast-paced environment.



Skills & Qualities:

  • Friendly, approachable, and professional demeanor.
  • Problem-solving mindset and proactive attitude.
  • Team player willing to assist instructors and management as needed.


Salary

$16 - $25 per hour