River City Science Academy REMOTE Member Customer Service Representative Jacksonville, FL · Remote · Full time Company website

Apply for REMOTE Member Customer Service Representative

We are looking for a passionate and customer-focused individual to join our team at River City Science Academy as a Member Customer Service Representative. This full-time position offers a competitive salary range of $20 to $35 per hour, depending on experience and qualifications.

**Job Overview:**

As a Member Customer Service Representative, you will be the first point of contact for our members, providing exceptional service and support. You will be responsible for handling inquiries, resolving issues, and ensuring a positive experience for all members.

**Responsibilities:**

- Answering incoming calls and emails from members

- Providing information about our services and programs

- Resolving member issues and concerns in a timely and professional manner

- Processing membership applications and renewals

- Maintaining accurate records of member interactions

- Collaborating with other team members to improve customer service processes

**Requirements:**

- Previous customer service experience

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

- Ability to multitask and prioritize in a fast-paced environment

- Proficiency with computer systems and software

- High school diploma or equivalent

At River City Science Academy, we are committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

If you are passionate about customer service and looking to make a difference in the lives of our members, we encourage you to apply for the Member Customer Service Representative position at River City Science Academy. Join us in our mission to inspire and empower our community through education and support.