River City Science Academy Live Chat Agent/Call Center Customer Service Representative Remote Work from Home Jacksonville, FL · Remote · Full time Company website

Apply for Live Chat Agent/Call Center Customer Service Representative Remote Work from Home

Are you looking for a rewarding career opportunity that allows you to work from the comfort of your own home? River City Science Academy is seeking a motivated and customer-focused individual to join our team as a Live Chat Agent/Call Center Customer Service Representative. This full-time position offers a competitive salary range of $22 to $36 per hour and the flexibility of remote work from Jacksonville, FL.

**Job Overview:**

As a Live Chat Agent/Call Center Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through live chat and phone interactions. You will assist customers with inquiries, resolve issues, and ensure a positive experience with our company.

**Responsibilities:**

- Respond to customer inquiries and provide accurate information about our products and services

- Assist customers with placing orders, processing returns, and resolving any issues that may arise

- Maintain a high level of professionalism and customer service at all times

- Utilize our customer service software to document interactions and follow up with customers as needed

- Collaborate with team members to ensure a seamless customer experience

**Requirements:**

- Previous experience in customer service or a related field

- Excellent communication skills, both written and verbal

- Strong problem-solving abilities and a customer-focused mindset

- Ability to work independently and prioritize tasks effectively

- Proficiency with computers and customer service software

- High school diploma or equivalent

Please note that River City Science Academy is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. As such, we do not inquire about criminal backgrounds during the hiring process.

If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Live Chat Agent/Call Center Customer Service Representative and take the next step in your career!