Retina Institute of Arizona PLLC Medical Front Desk Specialist - Ophthalmology Gilbert, AZ · Full time Company website

Apply for Medical Front Desk Specialist - Ophthalmology

Retina Institute of Arizona is a Phoenix-based retina specialty practice focused on diagnosing and treating complex retinal conditions. Our team delivers advanced medical and surgical care for patients across the Valley, including Gilbert, Scottsdale, Mesa, Chandler, and surrounding communities. With over 31 years of combined experience, our board-certified retina specialists manage a wide range of retinal diseases including macular degeneration, diabetic retinopathy, retinal detachment, and vitreous disorders. Our focus is simple: fast access, accurate diagnosis, and immediate treatment when vision is at risk. Treatments include retinal injections, laser procedures, and vitrectomy surgery performed using modern surgical systems.

Welcome to Retina Institute of Arizona, a brand new ophthalmology practice in Gilbert AZ! Our front desk staff will be responsible for providing professional and compassionate customer service while supporting the daily administrative operations of the practice. Responsibilities include patient scheduling, check-in and check-out processes, answering phones, verifying demographic and insurance information, collecting copays and required documentation, coordinating patient communication, maintaining accurate records within the electronic health record system, and helping ensure an efficient, organized, and welcoming patient experience. You will be expected to maintain professionalism, confidentiality, and effective communication while supporting physicians, technicians, and fellow team members in a fast-paced clinical environment.