Renue Physical Therapy Patient Service Specialist Bay City, MI · Full time

Patient Service Specialist - Front Office


Renue Physical Therapy is seeking candidates for the role of a Patient Service Specialist in the Tri-City area. The ideal candidate will fit in to our close-knit office of hardworking, enthusiastic employees who are committed to serving our patients with exceptional customer service and hospitality at all times.

Job Requirements:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Basic medical and insurance terminology is essential.
  • General knowledge of spreadsheets, word processing, email, internet and electronic medical records software


Job Duties:

  • Schedule and confirm patient appointments
  • Assists patients, medical offices, corporate office and other business associates by phone, in person, and or electronically
  • Assist patients in completing insurance and privacy forms
  • Collect copays, coinsurances and deductibles


About Renue Physical Therapy:

Renue Physical Therapy is a locally-owned, fast-growing physical therapy company with 16 clinics serving Mid-Michigan. Our clinics offer a patient-centered practice model where patient satisfaction is at the heart of every decision we make. Learn more and meet our team at