Renaissance Curls Front Desk Assistant New York, NY · Part time Company website

We're seeking an organized and client-focused Front Desk support to oversee daily operations during our busiest hours. The person for this role will bring strong administrative skills, and operational efficiency, to help our salon thrive.

About Renaissance Curls

Renaissance Curls is an NYC based Natural Hair Salon, specializing in hair care for kinky, tightly coiled, and curly hair. Our goal is to make clients feel safe, comfortable, and well cared for during their entire visit, and to provide them the education needed to manage their hair at home. Our salon takes a team-based approach, so clients benefit from the expertise of multiple stylists during your visit. One may handle your wash, another may focus on treatments or prep, and another will bring your look to life with the final style or cut. By working together, we make sure every strand is cared for with the highest level of attention.

Description

At Renaissance Curls, we believe that excellence starts with structure. We’re a team-based salon committed to creating a beautiful and affirming space for people of color to care for their naturally curly and coily hair. And we’re looking for a Part-Time Front Desk Assistant to help keep our operations running with the same care and intention we bring to our clients’ hair.


You won’t just be “managing the front.” You’ll be a vital part of our growth—keeping track of daily schedules, supplies, systems, and the experience our clients receive the moment they walk through our doors.


We’re a small but mighty team that thrives on music, laughter, and mutual respect. We believe that a well-run space creates room for artistry and transformation. Your role is key to making that possible.


If you’re reliable, organized, and warm with people, we’d love to hear from you.

Let’s do this together,

The Renaissance Curls Team

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Overview

We're seeking an organized and client-focused Part-Time Salon Manager to oversee daily operations during our busiest hours. The person for this role will bring strong administrative skills, and operational efficiency, to help our salon thrive. Key responsibilities are as follows:


Operational Management

  • Oversee key daily salon operations during peak business hours
  • Ensure service quality and maintain the salon's professional standards
  • Assist with maintaining salon cleanliness and presentation
  • Coordinate staff schedules and manage client appointments as needed
  • Implement and maintain salon policies and procedures


Inventory Management

  • Monitor product inventory levels and place orders when necessary
  • Receive and organize product shipments
  • Track product usage and sales performance
  • Maintain relationships with suppliers and vendors


Client Relations

  • Greet clients and ensure exceptional service experience
  • Address and resolve client concerns or complaints promptly
  • Maintain positive client relationships and foster client loyalty
  • Assist with managing the salon's reputation through review management

Administrative Duties

  • Oversee point-of-sale system during shifts
  • Track and report on daily sales and service metrics
  • Manage salon documentation and record-keeping
  • Utilize ClickUp for project management and team coordination
  • Assist with social media presence


Qualifications & Skills

  • Previous salon, retail, or hospitality management experience preferred
  • Knowledge of or interest in the hair and beauty industry
  • Strong organizational and multitasking abilities
  • Excellent interpersonal and conflict resolution skills
  • Proficiency with technology, including experience with project management tools (ClickUp experience a plus)
  • Detail-oriented with strong problem-solving abilities
  • Professional appearance and positive attitude


What We Offer

  • Service discounts and education opportunities
  • Collaborative, creative work environment


Working Hours:

  • Friday to Sunday, from 2:00 PM to close (usually around 8 pm at the latest).
  • Mondays, from 10:00 AM to 3:00 PM


To apply, please submit your resume, a brief cover letter explaining your interest in the position, and availability for the specified hours above.


Salary

$18 - $23 per hour