What We Are Looking For
Our ideal team member enjoys working in a fast-paced environment, takes pride in doing things well, and is willing to jump in wherever needed. Previous food service experience is helpful, but a positive attitude, reliability, and willingness to learn are just as important.
Core Responsibilities
Food Preparation & Cooking
- Prepare menu items according to established recipes, portions, and presentation standards.
- Cook food using a flat-top grill and other café equipment.
- Prepare items such as sandwiches, hot foods, pizzas, and other menu offerings.
- Prep ingredients for daily service, including portioning, slicing, measuring, assembling, and stocking.
- Monitor food quality, freshness, and proper holding temperatures.
- Follow proper food handling and food safety procedures.
Baking
- Prepare and bake a variety of café items, which may include cookies, cupcakes, brownies, pastries, pizzas, and other sweet or savory offerings.
- Follow established recipes and baking procedures to maintain consistent quality.
- Portion, package, label, and display baked goods as needed.
- Assist with maintaining appropriate levels of baked goods based on anticipated customer demand.
Customer Service & Register
- Greet customers and provide friendly, helpful service.
- Take customer orders accurately and answer questions about menu items.
- Operate the point-of-sale/register system and properly process payments.
- Prepare, package, and hand off customer orders accurately and efficiently.
- Help create a welcoming, fun, and positive environment for every customer.
Cleaning & Sanitation
- Maintain clean and sanitary food preparation, cooking, baking, and customer areas.
- Wash dishes, utensils, pans, and food preparation equipment.
- Clean and sanitize counters, equipment, tables, floors, and other café areas.
- Complete opening, closing, and routine cleaning responsibilities.
- Properly dispose of trash and maintain organized workspaces.
- Follow all food safety, sanitation, and workplace safety procedures.
Daily Café Operations
- Restock ingredients, packaging, beverages, supplies, and other café necessities.
- Assist with receiving and putting away deliveries.
- Monitor inventory levels and communicate when ingredients or supplies are running low.
- Help keep storage, refrigeration, freezer, and preparation areas organized.
- Complete assigned opening and closing duties.
- Assist teammates during busy periods and move between different café responsibilities as needed.
What We’re Looking For
- Dependable and punctual.
- Friendly and comfortable interacting with customers.
- Able to work independently while also being a strong team player.
- Willing to learn multiple areas of café operations.
- Comfortable working in a fast-paced environment and switching between tasks.
- Able to follow recipes, procedures, and food safety standards.
- Strong attention to cleanliness, organization, and food quality.
- Takes initiative and recognizes what needs to be done without always needing to be asked.
- Positive attitude and willingness to help wherever needed.
Physical Requirements
This position may require:
- Standing and walking for extended periods.
- Frequent bending, reaching, lifting, and carrying.
- Lifting and carrying ingredients, supplies, and equipment.
- Working around hot cooking and baking equipment.
- Safely using kitchen tools and equipment.
- Performing repetitive food preparation and cleaning tasks.
Our Expectations
At Crit & Crumble, being a Café Team Member means being part of the entire operation. Team members are expected to contribute wherever they are needed—whether that’s working the grill, baking cookies, prepping ingredients, helping a customer, washing dishes, restocking supplies, or cleaning up after a busy rush.
We value team members who take ownership of their work, support one another, care about the quality of what we serve, and help make Crit & Crumble a place customers are excited to visit.