Reforming Foundations Pilates & Wellness Studio Manager Rochester, MI · Full time Company website

Apply for Studio Manager

Key Responsibilities

Operational Leadership & Team Management

• Oversee daily studio operations, ensuring a seamless and exceptional client experience.
• Manage client experience team and cleaning crew.
• Create class schedules, manage instructor availability, and optimize studio resources.
• Monitor and maintain studio equipment, coordinating repairs and maintenance as needed.
• Oversee facilities including cleanliness of studio, supplies, inventory, and studio improvement projects.

Client Experience & Community Engagement

• Cultivate a welcoming and supportive studio environment where every client feels valued.
• Address client inquiries and concerns with empathy, professionalism, and efficiency.
• Lead studio tours and consultations for prospective clients, showcasing the Reforming Foundations difference.
• Organize and promote studio events, workshops, and community initiatives to build engagement. 
• Own social media presence for location, ensuring presence is seen in the community.
• Build strong partnerships with local businesses and community organizations to drive referrals and new client acquisition.

Sales & Revenue Generation

• Drive membership sales through effective lead management, studio tours, and client consultations.
• Implement strategies to increase client retention, including personalized follow-up and special member perks. 
• Develop and execute promotions, referral programs, and upsell opportunities to maximize revenue.
• Track key performance indicators (KPIs) such as membership growth, client satisfaction, and retail sales.

Administrative & Financial Management

• Manage studio budget, expenses, and inventory effectively.
• Ensure accurate and timely reporting on studio performance metrics.
• Maintain compliance with all Reforming Foundations policies and procedures.
• Oversee staff payroll, scheduling, and performance evaluations.

Who You Are

• A passionate advocate for Pilates and its transformative benefits.
• An experienced leader with a proven ability to motivate and inspire teams.
• A skilled communicator with exceptional interpersonal and problem-solving abilities.
• A highly organized and detail-oriented individual with a knack for streamlining operations.
• A proactive and solutions-oriented thinker with a commitment to exceeding goals.
• A strong team player with a positive attitude and a desire to contribute to the Reforming Foundations Community. 

Preferred Experience

• 2 years in studio management, fitness, or hospitality
• Experience with Pilates instruction or practice is a plus.
• Proficiency in scheduling software and CRM systems, Google Suite, Social Media, Slack, etc.
• Strong verbal and written communication skills.
• Ability to work flexible hours, including evenings and weekends.

Compensation & Perks

• Competitive base salary, commensurate with experience
• Performance-based bonus opportunities, tied to membership growth and retention
• Employee benefits include Blue Cross Blue Shield PPO Medical Insurance, Simple IRA with a 3% match, paid holidays, and paid time off.
• Complimentary Pilates classes and discounts on studio services and products
• Opportunities for professional development and continuing education, including RF School of Pilates Teacher Training and workshops.
• Fun, supportive team environment with a passionate Pilates community

Apply Today!

If you’re a natural leader with a passion for movement, an eye for detail, and a commitment to fostering a positive and supportive environment, this position is for you! Please provide a cover letter sharing why you're passionate about Pilates and how you can contribute to our studio's success!