Redicare has spent over 35 years building one of the most trusted workplace safety programs in the tri-state area, supporting thousands of clients across industries like aviation, automotive, and government. We don’t just supply first aid—we build systems that ensure businesses are prepared when the first minutes count. If you’re the type of person who wants to be part of something that actually matters—helping organizations protect their people—this is that opportunity.

Systems & Platform Manager

A-Player Opportunity to Help Transform a Growing Company

Redicare is a rapidly growing workplace safety and first aid company serving organizations across the Northeast for more than 35 years. We are building the next generation of workplace first aid readiness, operational visibility, and customer experience through technology, automation, and connected business systems.

We are looking for a high-performing Systems & Platform Manager who wants more than a typical IT or support role.

This is an opportunity to become a key operational and technology leader inside a growing company where your work will directly impact:

• customer experience
• operational efficiency
• platform evolution
• automation
• internal workflows
• long-term scalability

This role is ideal for someone who enjoys solving problems, improving systems, learning new technologies, and turning ideas into practical operational solutions.

You will work closely with leadership and play a major role in helping shape the systems that power the business.

You will report directly to the Director of Revenue & Operations

This Role Is NOT

• a traditional helpdesk role
• a narrow software developer role
• a corporate bureaucracy position
• a “sit and wait for tickets” environment

We are looking for someone who likes ownership, initiative, and figuring things out.

What You’ll Do

• Own and support critical internal and customer-facing business platforms
• Improve workflows, automation, reporting, and operational processes
• Coordinate with third-party software vendors, developers, and technology partners
• Help evolve and improve customer-facing portal experiences and usability
• Assist with integrations between operational systems and external platforms
• Support platform configuration, user permissions, workflows, forms, and reporting
• Identify opportunities to reduce manual work and improve scalability
• Work with leadership to translate business needs into technology solutions
• Support operational data consistency across departments
• Assist with light internal IT coordination, onboarding, and troubleshooting as needed
• Document processes and recommend system improvements

What We’re Looking For

• Strong systems-thinking and problem-solving ability
• Technically curious and eager to learn
• Comfortable operating in a fast-moving entrepreneurial environment
• Able to manage multiple priorities and projects simultaneously
• Strong communicator with both technical and non-technical users
• Organized and process-oriented
• Self-starter mentality with strong ownership mindset
• Comfortable working independently and driving projects forward

Helpful Experience (Not Required)

Experience in areas such as:

• ERP or CRM systems
• workflow automation
• APIs and integrations
• SaaS platforms
• low-code/no-code tools
• reporting and dashboards
• operational systems administration
• business process improvement
• platform/vendor coordination
• scripting or light development

Why This Role Is Different

The right person will have the opportunity to:

• influence company-wide systems strategy
• help shape operational technology initiatives
• work directly with leadership
• create meaningful operational impact
• grow alongside a scaling business
• take ownership instead of being boxed into a narrow corporate role

This is a highly visible position for someone who wants to build, improve, and grow with a company that is actively evolving.

Compensation

• Competitive salary based on experience
• Performance-based bonus opportunities tied to project execution and operational improvements
• PTO and holidays
• 401(k)
• Growth opportunity within a fast-growing company

To Apply

Please submit:

1. Your resume
2. A short note describing:

• a workflow, system, automation, or operational improvement you helped create or improve
• why this type of role interests you

Compensation: $85,000 – $115,000 base salary plus performance-based bonus opportunity.