Reach Partners LLC Product Owner Remote · Full time

Reach Partners is a rapidly growing, woman-owned boutique management consulting firm. Our Core Values drive the motivation behind the work that we do for our Clients as well as the structure of what and how we work together as a Team. Reach’s goal is to help businesses Transform for Results, and we believe that transformation starts internally, with ourselves, our people, and our Teams. As a valued member of Reach Partners, you live out our Core Values: human, daring, commitment, simplify, and elevate, as demonstrated by your leadership, work ethic, attitude, quality of work, and willingness to put the team before yourself.

Description

Reach is seeking a strong Product Owner that is a creative individual with a keen focus on customers, user experiences and details. As a Product Owner, you will be responsible for leading the development and implementation of websites for multiple Reach clients. You should be comfortable with multitasking and working in a fast-paced environment that is agile and responsive to client’s needs. Our Product Owners provide cross-functional support across the organization and work collaboratively with our business and IT leaders to prioritize and manage the customer experience. You will be prioritizing, evaluating, and developing the work alongside the team in order to successfully deliver website and/or product features and functionality.


This role is accountable for actively engaging with the Client by leading design related topics with a delivery focus while projecting industry knowledge and credibility. This leader will take on planning the project timeline and deliverables based on the project statement of work, as well as the creation and delivery of sitemaps, page layouts (Homepage, landing pages, etc.), site functionality, integrations and other elements related to website or product design and development. You are responsible for the overall design and Customer Experience of Shopify and BigCommerce websites.  A successful Digital Product Owner will work collaboratively with team members to merge the look, feel and flow of the website or product with the Client’s brand voice. You will also provide post-implementation support during the transition from implementation to maintenance, including end-user training. 


We offer:

  • Private medical and dental insurance, life insurance, health yourself and tech allowance programs
  • Safe-harbor retirement and matching programs 
  • Best in class paid time off program
  • Employee assistance program
  • Wellness program
  • A competitive salary and bonus program



WORK/EDUCATION EXPERIENCE

  • 2-5+ years’ progressive work experience as a Product Owner, or similar work environment with knowledge of Agile principles and SCRUM practices is preferred 
  • CSPO Certification Preferred
  • 2-3+ years’ experience working under pressure and tight timelines, and thriving
  • 2-3+ years’ experience working and successfully influencing customer service, and Client Delivery (Product)
  • Strong leadership and proven supervisory skills 
  • BA /BS Degree Computer Science, Engineering or Business-related field

KNOWLEDGE AND SKILLS

  • Experience and understanding of both Shopify and BigCommerce platform configurations, web designs, and integration management 
  • Experience with Google Analytics 
  • Knowledge of responsive design principles and UX strategy as well as current/relevant design trends, best practices, and related technologies
  • Provide product vision, direction, roadmap and requirements to agile team and stakeholders
  • Plan and prioritize product feature backlog while balancing the requirements of stakeholders
  • Assess value, prioritize stories and epics, and ensure focus remains on delivering the maximum value for customer aligned with the product strategy and timeline
  • Provide backlog management, iteration planning, and elaboration of user stories, acceptance criteria, product vision, and roadmap
  • Play an active role in mitigating impediments and impacting successful team completion of sprint goals
  • Ability to work with cross-functional teams and stakeholders, including analytics, design/UX, and engineering.
  • Continuously review the business needs, outlines milestones and deliverables, and identifies opportunities and risks 
  • SEO and coding knowledge is a plus, but not required
  • Excellent written, oral, and communication skills 
  • Good judgment while operating with a sense of urgency   
  • Strong ability to problem-solve, and operate independently 
  • Ability to operate within Google Office, Microsoft Office 360, and other virtual tools as needed, and maintain the ability to work remote with the access required to do so      


Other Requirements 

  • Ability to balance multiple projects and manage time effectively 
  • Attention to detail with a delivery-oriented mindset 
  • You take initiative as a self-starter, and demonstrate extreme ownership 
  • You are a leader and an influencer, with the ability to create a compelling future vision/storytelling 
  • You have high standards and actively work to improve yourself and those around you 
  • You are proactive, not reactive, and work well with other Team members


Salary

$90,000 - $105,000 per year