Raza H Sayed MD PA DBA Psych Pointe
Medical Billing Specialist
Remote
·
Part time
Company website
PsychPointe is seeking a detail-oriented Medical Billing Specialist to support the revenue cycle for our behavioral health services. This role handles accurate, timely claims submission and follow-up and assists with prior authorizations, insurance verifications, insurance follow-up, and denial investigation. The Medical Billing Specialist works collaboratively and cross-functionally with clinical, administrative, and leadership staff and communicates directly with patients to obtain missing information. This role does not perform front office work; it is a hybrid role, backing up the call center or front office only if necessary, and includes other duties as needed.
About Raza H Sayed MD PA DBA Psych Pointe
Description
Medical Billing Specialist
PsychPointe | Part-Time, Regular | non-exempt
Schedule: Monday – Friday 9a – 1p or 1p - 5p
Location: Administrative Office (hybrid) | Schedule: Monday–Friday, standard business hours
Responsibilities
- Prepare, review, and submit clean claims to commercial insurance, Medicare, and Medicaid
- Perform insurance follow-up on unpaid, rejected, or pended claims via payer portals and phone.
- Investigate claim denials to identify root causes and route findings for resolution; maintain denial logs.
- Post insurance and patient payments; reconcile against remittance advice (ERA/EOB).
- Contact patients to obtain missing demographic or insurance information and respond to billing inquiries with professionalism and compassion.
- Maintain strict HIPAA compliance and audit-ready billing records.
- Back up the call center or front office only if necessary; perform other duties as needed.
Required and Desired Skills
- High school diploma or GED required; no college degree required.
- Minimum two (2) years of hands-on healthcare billing experience required; three (3) to five (5) years preferred.
- Behavioral health, mental health, or substance use disorder billing experience strongly preferred.
- Prior authorization, insurance verification, and denial investigation experience required.
- Experience with EHR billing modules, electronic claims submission, clearinghouses, and ERA/EOB reconciliation.
- Billing or coding certification (e.g., CPB, CBCS) is helpful but not required.
- Strong attention to detail, analytical skills, and clear, professional communication with payers, patients, and staff.
Equal Opportunity Employer
PsychPointe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities; please contact Human Resources.
Salary
$21 - $27 per hour