Rasarumah Server Los Angeles, CA · Full time Company website

Rasarumah (means flavor town!) is a Malaysian restaurant in Filipintown. We're looking for experienced, knowledgeable, passionate servers to join our team.

About Rasarumah

Malay and Southeast Asian inspired dishes and drinking food by Chef Johnny Lee. Located in Historic Filipinotown.

Description


  • Embody the RasaRumah Culture.  Be hospitable, be proud, be knowledgeable, create memorable experiences for our guests, and have fun while executing at a high level.


  • Manage your Section: Execute effective table maintenance in accordance with steps of service.  Utilize individual service style to create a personalized experience for guests.  Be yourself, and be informed.


  • Observe and guide execution of service.  Ensure a seamless experience for guests through direct communication with all fellow staff members.  Show your professionalism through detail-oriented service at all times.


  • Manage speed of service and ticket times:  Gauging guests’ desired speed of service through observation and intuition.  Coursing is a major key in providing truly professional service. Communicate with guests to create desired pacing of their meal. 


  • Check IDs:  – Such a simple exercise can be the difference between the survival and death of a business.  Be careful!


  • Greeting guests / /acting as host:  – Ensuring that guests’ are never forced to ask for help!

  • Table visits – ensuring guest enjoyment and satisfaction: Use opportunities such as filling water glasses to be quietly available throughout service.


  • Consult with FOH Lead or GM on all immediate issues: guest complaints, slow ticket times, issues with co-workers, and problems with POS system. Know when to ask for help!  The entire restaurant works together to achieve a common goal, and only with effective teamwork can genuinely efficient service be provided.


  • Monitoring closing procedure (last call, end of service, drink removal, sweeping of guests): ). End the evening on the highest note possible.  Notify the FOH lead or GM if any issues arise while removing guests from the restaurant.


  • Oversee server side-work and cleaning duties: . Be efficient and go home!


Salary

$17.28 - $40 per hour