RAMROCK INJURY LAWYERS Bilingual Paralegal/Case Manager Phoenix, AZ · Full time Company website
Apply for Bilingual Paralegal/Case Manager

Our fast-growing personal injury law firm is seeking a Paralegal/Case Manager to support our growing personal injury practice. This position will be in-person at our newly opened Phoenix, AZ office. This role focuses on managing pre-litigation cases, maintaining strong client communication, and ensuring cases move forward efficiently from intake through settlement or litigation referal. At RamRock, we are committed to advocating for our clients and ensuring they receive the care, support, and attention they deserve during a difficult time in their lives. The ideal candidate will be compassionate, organized, and proactive, with the ability to build trust with clients; many of whom are Spanish-speaking and help guide them through the legal process. Personal Injury pre-litigation experience preferred. We are open to candidates who demonstrate strong organizational skills, excellent communication abilities, and genuine desire to support clients and grow within the role.

About RAMROCK INJURY LAWYERS

Join the RamRock team, a dedicated group of personal injury attorneys committed to providing quick and better settlements for our clients. We prioritize personalized, in-person guidance through every step of the legal process, ensuring our clients receive the best results in less time. If you're passionate about helping people and want to be part of a collaborative, client-focused team, explore our career opportunities today!

Description

Responsibilities: 

  • Manage a pre-litigation caseload under attorney supervision
  • Serve as a primary point of contact for clients (English and Spanish-speaking)
  • Maintain consistent client communication and case updates
  • Request and follow-up on medical records and billing
  • Organize and maintain case documentation in Filevine
  • Assist with gathering liability and damages documentation
  • Coordinate with insurance adjusters and medical providers
  • Track treatment progress to ensure cases are moving forward
  • Assist attorneys with case strategy
  • Maintain accurate case notes and task management
  • Support case transitions if a matter moves to litigation


Qualifications:


Required:

  • Strong client communication skills
  • Highly organized with the ability to manage multiple cases
  • Detail-oriented with strong follow-through
  • Comfortable learning or using case management software


Preferred:

  • Fluent in Spanish and English (written and verbal)
  • Previous experience in personal injury law, legal case management, or a similar role
  • Experience with Filevine or other case management systems
  • Experience requesting medical records and billing
  • Familiarity with personal injury case timelines
  • Experience communicating with insurance adjusters  


Work Schedule: 

  • Flexible schedule: core work hours: 9:30 AM – 3:30 PM (Monday – Friday)  
  • 40 hours per week  


Additional Information:

Starting wage is negotiable and is dependent on experience. Pay range is $26-$30 hour plus monthly bonuses. $55,000-$65,000 per year.


Applicants must be currently authorized to work in the United States on a full-time basis. 


Benefits:

  • Pay based on experience plus a monthly bonus structure
  • Generous paid time off and holiday schedule
  • Health, dental, and vision insurance
  • 401k retirement plan
  • Flexible work hours, with office core hours of 9:30am-3:30pm, Monday- Friday


RamRock Injury Lawyers is an equal opportunity employer. We do not inquire about criminal backgrounds during the hiring process. 


If you are ready to join a collaborative team, work on impactful cases, and grow in your career, apply not to be a Personal Injury Paralegal at RamRock Injury Lawyers.

Salary

$26 - $30 per hour

Apply for Bilingual Paralegal/Case Manager