Racette Consulting LLC Technical Principal Consultant Remote · Full time

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At Racette Consulting, we believe our employees are our greatest asset—and we show it. As a virtual-first (remote) company, we’ve created a flexible and collaborative environment where your ideas are valued, your contributions are recognized, and your growth is a priority. At our core, we support customers that use NetSuite as their primary Enterprise Resource Planning software.

We set high expectations, but we’re all about helping you achieve them while learning and growing along the way. Here, you’ll have the opportunity to work on exciting, impactful projects, gain exposure to diverse aspects of the business, and make a real difference.

We’re proud to be a diversity-first company. We welcome and celebrate employees from all backgrounds, experiences, and perspectives, hiring talent from all over the globe. At Racette Consulting, we don’t just talk about inclusion—we live it.

ESSENTIAL JOB FUNCTIONS:

• Maintains determined utilization targets
• Acts as the Primary lead for technical scope and delivery of both client Implementation projects and Managed Services projects: technical scope includes solution design, customizations such as custom records, custom transactions, SuiteScripts, suitelets, and workflows, and ability to translate business requirements to technical solutions.
• Owns integration scope, design and build for the following integration types: point to point API connections, NetSuite Connector, NSIP, as well as 3rd party iPaaS tools such as Celigo, Boomi, SuperSync, and Workato
• Creates  technical & integration design documents to document the scope, architecture, error handling of customizations & integrations
• Determines the right technical approach for each business requirement, balancing maintainability, performance, scalability and NetSuite governance limits. 
• Conducts necessary market research to present and deliver on best-of-class solutions or SuiteApps.
• Provides strategic and practical solutions to client problems and present findings to client and internal teams in concise and clear manner
• Leads technical readiness for User Acceptance Testing (UAT) ,  and supports End User Training (EUT) sessions when necessary.
• Author the technical scope sections of Statements of Work and Change Orders.
• Owns the effort estimate for technical scope on Implementation and Managed Services projects, including documented assumptions, dependencies, and risks.
• Author the technical scope sections of Statements of Work and Change Orders. 
• Mentors  and collaborates with Senior and Associate Technical Consultants to design and test custom solutions. 
• Enhances, optimizes, and creates new functionality and features for Racette Consulting’s Intellectual Property solutions, including but not limited to: Super Dynamic Allocations, Manufacturing Console, Commissions Solutions, Flexible BOMs and Upload tool, and AI Agents
• Sets and enforces technical standards on assigned projects, including peer reviews, SDF and Git practices, deployment and rollback procedures.
• Creates AI Use Cases using NetSuite AI Connector and MCP services
• All other duties as assigned by the Manager.  

 KNOWLEDGE, SKILLS, AND ABILITY:

• Demonstrated ability to lead a team of consultants to accomplish and meet project deadlines.
• Experience with NetSuite Analytics Warehouse preferred
• Ability to work independently with minimal supervision, and maintain clear communication with customer and internal team. 
• Ability to work within scope of the project and raise flag or push-back constructively when project or customer asks go out of scope.
• Hands-on experience applying AI tools to NetSuite development and delivery.
• Experience working on integrations between NetSuite and e-commerce solutions, EDI, 3PLs etc.
• Understanding of core business processes in line with implementation methodology: Order to Cash, Finance and Accounting, Procure to Pay, Manufacturing, Warehouse Management, Supply Chain Management, Fixed Assets, EDI Projects, Outsourced Manufacturing
• Experienced implementing/Supporting NetSuite end users in the Retail/ Warehouse Distribution / Products Industries
• Proven track record writing saved searches, reports, analytics workbooks, and configuring dashboards
• Ability to perform complex data migration projects
• Strong consultant mindset, with the demonstrated ability to ask clients open-ended questions and find creative solutions.
• Deep intellectual curiosity.
• Ability to troubleshoot complicated matters  
• Professional acumen, excellent verbal and written communication skills.
• Ability to contribute to areas not directly involved with primary responsibilities
• Experience and ability to work in high-paced environments and manage multiple projects.

SUPERVISORY RESPONSIBILITIES:

There are currently no direct reports associated with this position. This position leads technical delivery on assigned projects and mentors’ junior consultants; direct performance management and supervisory responsibilities remain with the Consultant's official assigned manager.