Racette Consulting LLC Senior Solution Architect Remote · Full time

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At Racette Consulting, we believe our employees are our greatest asset—and we show it. As a virtual-first (remote) company, we’ve created a flexible and collaborative environment where your ideas are valued, your contributions are recognized, and your growth is a priority. At our core, we support customers that use NetSuite as their primary Enterprise Resource Planning software. We set high expectations, but we’re all about helping you achieve them while learning and growing along the way. Here, you’ll have the opportunity to work on exciting, impactful projects, gain exposure to diverse aspects of the business, and make a real difference. We’re proud to be a diversity-first company. We welcome and celebrate employees from all backgrounds, experiences, and perspectives, hiring talent from all over the globe. At Racette Consulting, we don’t just talk about inclusion—we live it.

ESSENTIAL JOB FUNCTIONS:

• Collaborate closely with NetSuite Account Executives, and Directors + RVP to identify, qualify, and advance sales opportunities within Products, Manufacturing, Warehouse/Distribution, and other verticals, serving as the primary solution architect resource throughout the sales cycle
• Communicate the value proposition of Racette Consulting’s Managed Services program for customers already live on NetSuite
• Develop and improve on deep domain knowledge of manufacturing processes, warehouse operations, and warehouse distribution workflows to effectively position NetSuite solutions and demonstrate clear ROI to prospects in these industries
• Continuously enhance and refine our proprietary software "RC Apps" and other solutions by gathering user feedback, identifying improvement opportunities, and working with development teams to implement enhancements that increase market competitiveness
• Translate complex technical capabilities of our proprietary solutions into compelling business value propositions, creating sales materials, conducting training sessions, and equipping Account Executives with the knowledge needed to effectively communicate our competitive advantages
• Lead discovery sessions with prospects, design comprehensive NetSuite implementation Statements of Work (SOW) that incorporate our IP solutions, and create detailed proposals that address specific client requirements and business challenges, including but not limited to: core business process areas, data migration scope, integration scope, change management and customizations.
• Actively participate in sales calls, product demonstrations, and proof-of-concept presentations to showcase Racette Consulting customer success stories 
• Actively participate and present in NetSuite Partner Spotlight calls
• Maintain current knowledge of competitive landscape and market trends to help position our solutions effectively against alternatives, providing Account Executives with differentiation strategies
• Track sales activities within Racette’s NetSuite CRM, report on solution adoption rates and pipeline forecast on a weekly basis
• Ensure a smooth transition between Sales and Delivery, staying engaged with the implementation of projects
• Provide solution architecture guidance to accomplish business requirements and customizations
• Conduct necessary market research to present and deliver on best-of-class solutions
• Provide strategic and practical solutions to client problems and present findings to client and internal teams in concise and clear manner
• All other duties as assigned by the Manager

  

KNOWLEDGE, SKILLS, AND ABILITY:

• Expert level advising on all core business processes in line with implementation methodology: Order to Cash, Finance and Accounting, Procure to Pay, Manufacturing, Warehouse Management, Supply Chain Management, Fixed Assets, EDI Projects, Outsourced Manufacturing
• Experienced implementing/Supporting NetSuite end users in the Retail/ Warehouse Distribution / Products Industries
• Proven track record writing saved searches, reports, analytics workbooks, workflows and configuring dashboards
• Experience with subsidiary Consolidation projects
• Strong consultant mindset, with the demonstrated ability to ask clients open-ended questions and find creative solutions.
• Deep intellectual curiosity.
• Ability to troubleshoot complicated matters  
• Professional acumen, excellent verbal and written communication skills.
• Ability to contribute to areas not directly involved with primary responsibilities
• Experience and ability to work in high-paced environments and manage multiple opportunities

SUPERVISORY RESPONSIBILITIES:

There are currently no supervisory responsibilities associated with this position.

 WORKING ENVIRONMENT AND PHYSICAL DEMANDS:

• This position is remote, and a portion of the day is spent sitting in a normal seated position with occasional walking and standing.
• Ability to travel is required, but not always needed every month. The maximum Consultants can expect to travel is 40%.

 MINIMUM JOB QUALIFICATIONS:

• Bachelor's Degree: Management Information Systems, Computer Science, Accounting, Finance, MBA, CPA or similar preferred 
• Minimum of 7 years direct consulting experience and/or 5+ years in-house NetSuite Solution Consulting experience
• Certifications: ERP Consultant, SuiteFoundation, Certified Administrator, Financial User, SuiteAnalytics certification (5 strongly Preferred for this level)  
• Celigo, Boomi, Zone, NetGain, or other Partner certifications required 
• Proficient in Google Suite required