R.O.B.O. - Robotics Operations & Business Oversight LLC Robotics Operations Coordinator (Bilingual) Atlanta, GA · Full time Company website

Apply for Robotics Operations Coordinator (Bilingual)

R.O.B.O. (Robotics Operations & Business Oversight) is a warehouse automation services company supporting the full lifecycle of robotics and automated material handling systems. From installation and commissioning to operations, maintenance, retrofits, optimization, and engineering support, we help companies maximize the value and reliability of their automation investments.

Our team supports fulfillment centers, distribution facilities, retail and grocery networks, and manufacturing operations across the United States. We provide skilled robotics professionals, operational expertise, and rapid deployment capabilities to ensure automation systems perform safely, efficiently, and at scale.

What sets us apart is our ability to bridge the gap between automation technology and day-to-day operations. We don't simply provide staffing or technical support—we become an extension of our customers' automation teams, helping them deploy, operate, maintain, and continuously improve their robotics ecosystems.

Our mission is simple: Keeping Automation, In Motion.

Company Description

At R.O.B.O., we specialize in rapid support, preventive maintenance, and performance optimization for warehouse and factory robotics systems. We serve fulfillment centers, e-commerce warehouses, retail and grocery distribution hubs, and mid-size manufacturers. Our mission is to minimize downtime and maximize uptime by delivering onsite and remote robotics troubleshooting, preventive maintenance plans, and performance analytics dashboards. With a focus on reliability in automation, we ensure that robotics operations run smoothly, efficiently, and at scale.

Responsibilities:

1. Troubleshooting & Repair

• Troubleshoot and rectify hardware errors on bots in the maintenance cage.
• Replace defective or worn-out parts in robots and ensure proper reassembly.
• Assist in root cause analysis and support escalation to maintenance manager when required.

2. Preventive & Corrective Maintenance

• Carry out daily, weekly, and monthly preventive maintenance tasks as per checklists.
• Support corrective actions to minimize downtime and optimize system reliability.
• Maintain proper documentation of all maintenance work performed.

3. Inventory & Documentation

• Update the site inventory list for parts consumed and received (pre/post consumption).
• Record work orders, part replacements, and maintenance logs.

4. Collaboration & Support

• Coordinate with the field team and remote support team during debugging and correction activities.
• Escalate recurring failures or unresolved issues to the Maintenance Manager.

Skills & Qualifications: (Bilingual Required - Chinese & English)

• Diploma / Associate Degree in Mechanical, Electrical, or Mechatronics Engineering.
• 1-2 years of hands-on experience in industrial automation, robotics, or manufacturing maintenance, preferred.
• Strong troubleshooting skills with electromechanical systems.
• Familiarity with AMRs/AGVs preferred.
• Ability to read technical manuals, wiring diagrams, and assembly drawings.
• Basic knowledge of Linux / automation software is an advantage.
• Good communication and teamwork skills.
• Bilingual (Chinese + English) required.
• Willingness to work in shifts to support 24/7 operations.