Quartr Living LLC Senior Community Manager Fountain Hills, AZ · Full time Company website

Apply for Senior Community Manager

Quartr Living is a boutique property management company based in Fountain Hills, Arizona, serving communities across the Phoenix metro area—from Avondale to Mesa to North Phoenix. We specialize in managing high-quality, small to mid-sized multifamily properties and take pride in our hands-on approach, transparency, and commitment to resident satisfaction.

Job description:

Senior Community Manager

Company: Quartr Living

Location: South Phoenix / South Mountain Area, Phoenix, AZ

Position Type: Full-Time

About Quartr Living

Quartr Living is a boutique property management company headquartered in Arizona, specializing in multifamily and build-to-rent communities. Our team is focused on creating modern living experiences while helping property owners maximize performance through strategic operations, leasing, and marketing.

As we continue to grow, we are seeking a Senior Community Manager to oversee a portfolio of three assets totaling 161 units in the South Phoenix / South Mountain submarket. This role is ideal for a high-performing operator who thrives in a fast-paced, entrepreneurial environment and is looking for a clear path toward portfolio-level leadership.

Position Overview

The Senior Community Manager is responsible for the overall performance, operations, and financial success of a 3-property portfolio. This role will lead onsite operations, drive leasing performance, oversee resident experience, and ensure asset-level financial goals are achieved.

This position requires a strategic thinker who can balance day-to-day operations with big-picture performance goals. The ideal candidate is highly organized, results-driven, and experienced in managing multiple assets simultaneously.

This role offers strong growth potential, with a clear path to transition into a Portfolio Manager position as the company continues to expand.

Key ResponsibilitiesProperty Operations & Performance

• Oversee daily operations across three assets totaling 161 units
• Ensure properties are operating efficiently and in alignment with company standards
• Maintain strong occupancy levels and achieve leasing goals
• Identify opportunities to improve NOI and overall asset performance
• Conduct regular property walks to ensure curb appeal, cleanliness, and maintenance standards

Leasing & Marketing

• Drive leasing performance through effective pricing, marketing, and conversion strategies
• Collaborate with marketing and leadership teams on property positioning and campaigns
• Monitor lead flow, conversion ratios, and leasing KPIs
• Train and support onsite teams in leasing best practices

Financial Management

• Manage property budgets, expenses, and financial performance
• Review financial reports and identify opportunities for cost control and revenue growth
• Ensure rent collections are timely and delinquency is minimized
• Assist with forecasting and budget planning

Team Leadership & Development

• Lead, train, and develop onsite team members
• Foster a positive, accountable, and performance-driven culture
• Provide ongoing coaching, feedback, and performance management
• Ensure team alignment with company goals and expectations

Resident Experience & Retention

• Oversee resident relations and ensure a high level of customer service
• Resolve escalated resident concerns in a timely and professional manner
• Implement strategies to improve resident satisfaction and retention
• Monitor online reputation and ensure timely responses to reviews

Compliance & Risk Management

• Ensure compliance with all local, state, and federal housing regulations
• Maintain accurate and complete property records and documentation
• Oversee lease enforcement and policy adherence
• Partner with leadership on risk mitigation and operational improvements

Qualifications, Education & Licensing

Active Arizona Real Estate License required or ability to obtain within the first 6 months of employment

Experience

• 3+ years of property management experience
• Experience managing multiple assets or a portfolio preferred
• Strong understanding of leasing, operations, and financial performance

Skills

• Strong leadership and team management abilities
• Excellent organizational and time management skills
• Ability to manage multiple priorities and properties simultaneously
• Strong problem-solving and decision-making skills
• Results-driven with a focus on performance metrics

Technical Skills

• Proficiency in property management software (AppFolio preferred)
• Strong working knowledge of Microsoft Office Suite
• Experience with CRM and leasing platforms is a plus

Key Attributes

• Entrepreneurial mindset with a proactive approach to problem-solving
• High level of accountability and ownership
• Strong communication and interpersonal skills
• Adaptable and comfortable in a fast-growing environment
• Strategic thinker with the ability to execute

Why Join Quartr Living

• Competitive salary and comprehensive benefits package, including medical, dental, vision, paid time off, and 401(k)
• Employee housing perk: Enjoy a 30% rent discount at one of the three properties within this portfolio (subject to availability)
• Opportunity for rapid career growth into a Portfolio Manager role
• Work with a fast-growing, entrepreneurial property management company
• Direct impact on property performance and company growth
• Collaborative and forward-thinking team environment