Quartr Living LLC Leasing Specialist Phoenix, AZ · Part time Company website

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Quartr Living is a boutique property management company based in Fountain Hills, Arizona, serving communities across the Phoenix metro area—from Avondale to Mesa to North Phoenix. We specialize in managing high-quality, small to mid-sized multifamily properties and take pride in our hands-on approach, transparency, and commitment to resident satisfaction.

Overview

We are seeking a motivated and detail-oriented, part-time Leasing Associate to join our team at The Common Apartments in Phoenix. As a Leasing Associate, you will be responsible for managing and maintaining our properties to ensure a high level of customer satisfaction. This role is ideal for individuals with a passion for real estate, customer service, and sales. If you are driven to succeed in a fast-paced environment and enjoy working in a dynamic property management setting, we encourage you to apply for this exciting opportunity.

Responsibilities

• Respond promptly and professionally to leasing inquiries via phone, email, text, online leads, and walk-ins.
• Build genuine relationships with prospective residents and identify their needs, preferences, and priorities.
• Conduct personalized, high-quality property tours that showcase the community, amenities, residences, and lifestyle.
• Effectively communicate the property's value proposition, pricing, availability, amenities, services, and resident benefits.
• Use consultative sales techniques to identify objections, address concerns, and guide prospects toward a leasing decision.
• Close qualified prospects and convert tours and leads into applications and signed leases.
• Maintain consistent follow-up with prospects throughout the leasing process.
• Create a sense of urgency when appropriate without using high-pressure sales tactics.
• Follow up with prospects who have toured but have not yet applied or signed.
• Maintain accurate lead and prospect information in AppFolio and other designated systems.
• Meet or exceed established leasing, tour, follow-up, and conversion goals.
• Provide a warm, professional, and memorable first impression of the property.
• Deliver a level of service consistent with a luxury hospitality environment.
• Anticipate prospect needs and personalize each interaction.
• Maintain a polished, welcoming, and professional presence while representing the property.
• Ensure the leasing office, model units, amenities, and tour paths are consistently presentation-ready.
• Respond to questions and concerns with professionalism, patience, and a solutions-oriented attitude.
• Treat every prospect and resident with respect and professionalism regardless of their circumstances.
• Stay knowledgeable about competing properties and current market conditions.
• Assist with open houses, resident events, marketing events, and other leasing initiatives.
• Assist with maintaining curb appeal and ensuring the property is tour-ready.
• Report maintenance, safety, cleanliness, or curb-appeal concerns to the appropriate team member.
• Represent Quartr Living and the property in a manner consistent with company standards and Fair Housing requirements.

Qualifications

• High school diploma or equivalent required.
• Real Estate license preferred.
• Previous luxury apartment or Class A multifamily leasing experience preferred.
• Experience in property management, sales, or customer service preferred.
• Strong communication and conflict resolution skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and AppFolio.
• Basic knowledge of real estate law and administrative procedures.
• Availability to work a flexible schedule, including evenings and weekends. Schedule for this role will be Thursday, Friday and Saturday.
• Understanding of Fair Housing Laws
• Ability to lift up to 25 pounds.

Skills

• File management and organization
• Data entry and record-keeping
• Upselling and customer service
• Sales and marketing
• Administrative and organizational skills
• Customer service and relations

Compensation

Hourly compensation: $18.00-$22.00 Based on experience and qualifications.

Leasing incentives: Eligible for performance-based leasing bonuses in accordance with the property's compensation plan.

Why Join Quartr Living?

Quartr Living is a boutique property management company focused on creating exceptional experiences for residents, owners, and team members. Our approach combines technology, hospitality, and personalized service to operate communities at a higher standard.

If you are someone who loves people, enjoys sales, takes pride in providing exceptional service, and gets excited when a prospect says "Where do I sign?" - we'd love to meet you!