PURE DERMATOLOGY LLC Front Desk Associate Metairie, LA · Full time Company website

Pure Dermatology is seeking a Front Desk Associate to help patients feel welcome, informed, and cared for from their first call through their visit. This is a busy, patient-facing role that calls for warmth, accuracy, and the ability to keep several things moving at once. The position involves being on your feet throughout the day.

About PURE DERMATOLOGY LLC

Pure Dermatology, established by Dr. Kate Zibilich Holcomb, is committed to skin health at every age. We work with all skin types through all stages of life, whether helping a parent choose a sunscreen or treating a grandparent’s skin cancer. Each patient is unique and deserves their own special attention. At Pure Dermatology, our customized approach takes into account the patient’s own concerns while considering facial structure, body type, age, and skin quality in order to maintain balance. Our team combines injectables, lasers, energy devices and medical grade skincare and treatments to give the most efficient and effective outcome. We strive to make patients continue to look like their “PURE selves” and not unnatural or overdone.

Description

What you’ll do:

  • Welcome patients and respond to questions by phone, email, and online.
  • Schedule and confirm appointments for multiple providers, following practice scheduling guidelines.
  • Help patients prepare for visits, including collecting forms and keeping information up to date.
  • Explain practice offerings, pricing, specials, and accepted rewards programs.
  • Communicate with providers and teammates so patient needs are addressed and follow-up does not get lost.
  • Keep the front desk and patient areas organized and welcoming.


What we’re looking for:

  • A strong commitment to patient service, including when the day gets hectic.
  • Clear, professional communication in person, by phone, and in writing.
  • Close attention to detail and the ability to prioritize changing demands.
  • Comfort using computers, phone systems, and new software.
  • Respect for patient privacy and confidential information.


Benefits:

  • Health insurance, HSA, Dental insurance, Vision insurance, PTO, Paid Holidays, Lunch & Treats provided, Uniforms, Cosmetic Treatments, Discounted Retail, Retirement Plan



Salary

$16 - $18 per hour