Position Overview
We are seeking a reliable, organized, and hands-on Warehouse Coordinator to support our day-to-day warehouse operations. This position will be responsible for inventory management, receiving shipments, processing e-commerce orders, and helping ensure orders are accurately and efficiently fulfilled.
The ideal candidate is detail-oriented, has strong time-management skills, is comfortable working in a fast-paced warehouse environment, and can communicate effectively in both English and Spanish. Experience with e-commerce platforms and shipping systems is highly valued.
Key Responsibilities
- Receive, inspect, and organize incoming shipments and inventory.
- Maintain accurate inventory counts and assist with inventory management and organization.
- Pick, pack, and process customer orders accurately and efficiently.
- Process and fulfill e-commerce orders using platforms such as Shopify and ShipStation.
- Monitor and assist with customer and order-related inquiries through Zendesk.
- Coordinate daily warehouse activities to ensure orders and shipments are completed on time.
- Prepare outgoing shipments, including labeling, packing, and documentation.
- Assist with freight and larger-volume shipments as needed.
- Maintain an organized, clean, and safe warehouse environment.
- Identify inventory discrepancies, damaged products, or shipping issues and report them appropriately.
- Work closely with other departments to ensure customer orders and inventory needs are handled efficiently.
- Prioritize daily tasks and manage time effectively to meet shipping and operational deadlines.
- Perform other warehouse and operational duties as needed.
Required Skills & Experience
- Bilingual in English and Spanish with the ability to communicate effectively with customers and coworkers.
- Previous inventory management experience.
- Previous experience receiving and processing shipments.
- Experience processing e-commerce orders and working with online order-management systems.
- Familiarity with Shopify, ShipStation, and Zendesk.
- Strong organizational and time-management skills.
- Ability to work independently while also functioning effectively as part of a team.
- Strong attention to detail and accuracy.
- Ability to regularly lift and move packages weighing up to 50 lbs.
- Comfortable working in a physical warehouse environment and being on your feet for extended periods.
Preferred Qualifications
- Knowledge of trading cards, sports cards, TCGs, collectibles, or the hobby industry.
- Previous experience with freight shipping, including larger or palletized shipments.
- Experience shipping to or working with major retailers such as Walmart, Target, or Best Buy.
- Experience with retailer-specific shipping, routing, labeling, or compliance requirements.
- Previous experience in a high-volume e-commerce or fulfillment environment.