As the Clinic Receptionist, you will be the first point of contact for our patients and their first experience with our clinic! You will be responsible for providing excellent customer service upon greeting, managing the clinic’s front desk operations, and ensuring smooth communication between patients and the medical team in a timely fashion. This role is vital for a great patient care experience!
Key Responsibilities:
Greet and check in patients as they arrive at the clinic in a friendly and timely manner.
Answer phone calls, respond to inquiries, and schedule appointments.
Maintain and update patient records in our electronic health records (EHR) system.
Handle insurance verifications and assist with billing inquiries.
Ensure the waiting area and front desk are clean and always organized.
Provide patients with information about our services, processes, and any necessary paperwork.
Assist with other administrative duties as needed to support the clinic team.
Qualifications:
High school diploma or equivalent; additional education in healthcare administration is a plus.
Two (2) years of prior medical office experience is preferred.
Previous experience in a medical office or receptionist role (experience in a specialty clinic is a plus).
Proficiency with electronic health records (EHR) systems and basic computer skills.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Excellent communication and interpersonal skills and extremely proactive.
Ability to handle sensitive patient information with confidentiality and professionalism, HIPAA
compliance.
Positive attitude and a patient-centered approach to service and patient care.
Benefits:
Competitive salary
Flexible time off
Professional development and career growth opportunities
Friendly and supportive work environment
How to Apply:
If you are a friendly, detail-oriented individual with a passion for patient care, we encourage you to APPLY!
Please send your resume to [email protected] or [email protected] with the subject line “Clinic Receptionist Application.”
$15 - $18 per hour