Provisio Partners Illinois Ltd. Salesforce Business Analyst (Managed Services) Remote · Full time

Apply for Salesforce Business Analyst (Managed Services)

Our Managed Services are set up to help out clients realize the value of every dollar invested in the platform. Partnering with Provisio puts a full team of Salesforce professionals in your corner. No matter what your needs are, our Managed Services staff is on hand to address your priorities.

Whether you need complete Salesforce management or extra support for your in-house team, our flexible pricing models are designed to fill the void. Engage Provisio Partners on a full-time or part-time basis – for a predictable quarterly rate.

Provisio Partners is looking for a Business Analyst (BA) that is responsible for understanding and documenting the needs of our clients in order to effectively communicate detailed requirements to other team members with the end goal of position client success. This person needs to dig in and really get to know and fully understand the client’s program and reporting needs.

Responsibilities:

• Understanding and speaking the language of the client and making sure that demos and communications align with that language in order to drive understanding and acceptance
• Assisting current clients in enhancing their Salesforce platform post-live
• Provide customer support for clients
• Drafting and testing Report and dashboard requirements
• Ensuring that the home page has relevant program information for the client
• Responding to all Development based business process and requirement questions
• Drafting clear, understandable, and detailed Test Scripts that include notes for the user on how to successfully test the solution
• Responsible for communicating and demoing the solution to our client and internal team.

Qualifications:

• 3+ years of experience working with large, complex, Salesforce implementation projects as a consultant
• Extensive experience with the use and continual improvements of a Salesforce.com implementation and AppExchange solutions
• Exemplary communications skills including a demonstrated ability to communicate with non-technical clients regarding technical issues
• Creative problem solver, willing to explore new ideas
• Team player and collaborator
• Excels at multitasking
• Ability to prioritize projects and responsibilities
• Comfortable in fast-paced ever-changing environment
• Demonstrated experience defining and documenting business and system requirements

Nice to Have:

• Nonprofit experience

About Us:

Provisio Partners is the Only Premium Salesforce Implementation Partner that Specializes in Supporting Human Services.

Our goal is to find the right-fit Salesforce solution for nonprofit and public sector organizations that provide human services. We believe in the power of Salesforce; its integrative, automated, and easy-to-use system allows you to focus on your mission.

We work to streamline processes, free up time, reduce paperwork, and provide easier access to the data required to make more-informed decisions. Provisio Partners can help any organization looking to better serve their community using human services software. We help organizations who provide services such as:

- Food, shelter & housing services

- Mental & behavioral health services

- Financial education services

- Life skills providers

- Early Childhood care organizations

- Job training & workforce development

- Developmental disabilities services

Free up your time to create a greater impact on the lives you serve.

Website

http://www.provisiopartners.com

Provisio Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.