PROPEL REHABILITATION & WELLNESS LLC Hybrid Physical Therapy Office Administrator West Long Branch, NJ · Part time

Apply for Hybrid Physical Therapy Office Administrator

Responsibilities:

Administrative Support:

• Manage and maintain office supplies, equipment, and inventory, both in-office and remotely.
• Answer and direct phone calls, text messages, emails, and inquiries, handling them both in-office and remotely.
• Assist with scheduling appointments, meetings, and conferences, utilizing in-office and remote scheduling tools.
• Draft, edit, and proofread documents and reports, whether in-office or remotely.
• Handle incoming and outgoing mail and packages, including remote coordination.

Office Organization:

• Ensure the office is clean, organized, and presentable, both in-office and remotely.
• Arrange office layout and workspace allocation, considering both in-office and remote workspace needs.
• Maintain filing systems and records, with the ability to access and update remotely.
• Monitor and order office supplies as needed, whether in-office or remotely.

Data Entry and Record Keeping:

• Enter data accurately into spreadsheets and databases, with the flexibility to do so in-office or remotely.
• Maintain and update employee records, ensuring accuracy both in-office and remotely.
• Assist in running reports required for payroll and expense report processing, managing this task from both in-office and remote locations.
• Generate reports and summaries as required, using remote data access and reporting tools.

Clinic Duties:

• Run reports and assist with billing, including remote billing tasks.
• Check and reply to office emails, phone calls, text messages and faxes throughout the day, whether in-office or remotely.
• Communicate with team/staff members regarding day-to-day operations, including scheduling, customer service, authorizations, billing, and client information.
• Share responsibilities in telephone communications for home-based and community sessions, managing calls from both in-office and remote settings.
• Verify all patients for their therapy encounter, including insurance verifications, demographics, and prescriptions, ensuring updates in the EMR system (Prompt EMR), both in-office and remotely.
• Assist the billing specialist as needed, with experience in CPT codes for PT, OT billing being a plus.
• Assist with insurance credentialing of staff through online PECOS systems for Medicare, handling this task both in-office and remotely.
• Assist with weekly reports from the EMR system and communicate information to the shared drive with office/clinical leads, whether in-office or remotely.
• Assist with daily business functions, including monthly vendor billing, website management, and handling marketing inquiries, with the flexibility to perform these tasks from both in-office and remote locations.

Qualifications:

• Previous experience in a clinic or healthcare administrative role is preferred.
• Strong organizational and communication skills, adaptable to both in-office and remote work environments.
• Proficiency in using EMR systems, Prompt EMR experience is a plus.
• Knowledge of CPT codes for PT, OT, SLP billing is beneficial.
• Ability to multitask and work effectively in a fast-paced, hybrid work setting.