ProDerm Skin & Surgery Medical Assistant Austin, TX · Full time Company website

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ProDerm Skin & Surgery is a surgical, cosmetic, and medical dermatology practice in North Austin, Texas. Our mission is to provide expert dermatologic care from our Mayo Clinic-trained, board-certified Dermatologist for the whole family in North Austin, Texas. Our staff are committed to delivering exceptional outcomes and a superior patient experience. Our employees are front-facing and the strength that keeps the patient at heart and us moving forward.

Medical Assistant - Medical or Surgical Dermatology 

ProDerm Skin & Surgery – Austin, TX 

About Us: 

ProDerm Skin & Surgery is a surgical, cosmetic, and medical dermatology practice in North Austin, Texas. Our mission is to provide expert dermatologic care from our Mayo Clinic-trained, board-certified dermatologist for the whole family. Our supporting staff are committed to delivering exceptional outcomes and a superior patient experience. The practice has a heavy focus on Mohs surgery and cosmetic services including facial plastics, laser surgery, fillers, and Botox. Our employees are front-facing and the strength that keeps the patient at heart and us moving forward. 

Job Description:  

We are seeking a motivated, compassionate, and skilled Medical Assistant (MA) to join our practice full time or part time. The ideal candidate will have a strong foundation in dermatological conditions and procedures, a passion for patient care, and a commitment to excellence in dermatology.  

ProDerm Skin and Surgery offers a competitive benefits package, including vacation, holidays, medical insurance, and 401(k) retirement options. This position is scheduled Monday through Friday with no nights or weekends required. This is a fast-paced on-your-feet position, and we are eager to on-board an energetic new member to our team!  

Key duties include but are not limited to: 

• Assists patients with medical questions and needs. 
• Actively listens to patients' medical concerns, gathers facts, dates and additional information to assess needs; follows protocols to determine next steps.  
• Gathers orders from provider(s) on all pertinent situations to rely information to patient. May request emergency appointments for patients. 
• Communicates with patients via the patient portal. 
• Assists practitioners with the initial prescription process, including specialty medications, prior authorizations, etc.  
• Communicates with insurance or pharmacy as needed. 
• Handles and approves patients prescription needs including filling request and replacements. Provides patients with prescription samples. 
• Orders labs & radiology for patients as requested by practitioner. 
• Orders and coordinates specialty procedures.  
• Manages pre-authorization process for specialty procedures.  
• Appropriately documents all procedures. 
• Provides intramuscular, subcutaneous injections. Educates patients & biologic injection medications. 
• Completes any prep work needed for patient appointments. Explains procedures to patients.  
• Explains diagnostic & lab imaging tests and procedures. 
• Charts all patient interactions in the electronic medical records (ModMed EMA) system. Corresponds with providers and coworkers via fax/phone as necessary. 
• Assist providers with biopsies/procedures, surgery, and bandaging. 
• Triage urgent/critical lab results before provider review. 
• Additional duties as assigned. 

Work environment and physical requirements: 

• Medical office, procedure/exam room, and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances.  
• Daily activities may include standing, walking, sitting, bending, and lifting items to 25 lbs. 
• In person requirement in Austin, Texas. 

Education & Experience Requirements: 

• High school or GED. 
• Comfortable with Macintosh operating system and iPads. 

Preferred:  

• Graduate of an accredited Medical Assistant program; Certified or Registered Medical Assistant credentials. 
• Prior MA experience in dermatology, plastic surgery, or ophthalmology. 
• Bilingual in Spanish. 
• Mod Med EMA EMR experience. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Benefits: 

ProDerm Skin & Surgery offers a competitive salary and benefits package, including: 

• Health, dental, and vision insurance 
• Retirement plan 
• Paid time off and holidays 
• Opportunities for professional growth and development 

ProDerm Skin & Surgery is an equal opportunity employer and values diversity in its workforce. We encourage all qualified candidates to apply.