Medical Assistant - Medical or Surgical Dermatology
ProDerm Skin & Surgery – Austin, TX
About Us:
ProDerm Skin & Surgery is a brand new surgical, cosmetic, and medical dermatology practice in North Austin, Texas. Our mission is to provide expert dermatologic care from our Mayo Clinic-trained, board-certified dermatologist for the whole family in North Austin, Texas. Our supporting staff are committed to delivering exceptional outcomes and a superior patient experience. The practice has a heavy focus on Mohs surgery and cosmetic services including facial plastics, laser surgery, fillers, and Botox. Our employees are front-facing and the strength that keeps the patient at heart and us moving forward.
Job Description:
We are seeking a motivated, compassionate, and skilled Medical Assistant (MA) to join our practice full time or part time. The ideal candidate will have a strong foundation in dermatological conditions and procedures, a passion for patient care, and a commitment to excellence in dermatology.
ProDerm Skin and Surgery offers a competitive benefits package, including vacation, holidays, medical insurance, and 401(k) retirement options. This position is scheduled Monday through Friday with no nights or weekends required. Bonus opportunities are available in addition to the base-pay listed for the role. This is a fast-paced position, and we are eager to on-board an energetic new member to our team!
Key duties include but are not limited to:
- Assists patients with medical questions and needs.
- Actively listens to patients' medical concerns, gathers facts, dates and additional information to assess needs; follows protocols to determine next steps.
- Gathers orders from provider(s) on all pertinent situations to rely information to patient. May request emergency appointments for patients.
- Communicates with patients via the patient portal.
- Assists practitioners with the initial prescription process, including specialty medications, prior authorizations, etc.
- Communicates with insurance or pharmacy as needed.
- Handles and approves patients prescription needs including filling request and replacements. Provides patients with prescription samples.
- Orders labs & radiology for patients as requested by practitioner.
- Orders and coordinates specialty procedures.
- Manages pre-authorization process for specialty procedures.
- Appropriately documents all procedures.
- Provides intramuscular, subcutaneous injections. Educates patients & biologic injection medications.
- Completes any prep work needed for patient appointments. Explains procedures to patients.
- Explains diagnostic & lab imaging tests and procedures.
- Charts all patient interactions in the electronic medical records (ModMed EMA) system. Corresponds with providers and coworkers via fax/phone as necessary.
- Assist providers with biopsies/procedures, surgery, and bandaging.
- Triage urgent/critical lab results before provider review.
- Additional duties as assigned.
Work environment and physical requirements:
- Medical office, procedure/exam room, and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances.
- Daily activities may include standing, walking, sitting, bending, and lifting items to 25 lbs.
- In person requirement in Austin, Texas.
Education & Experience Requirements:
- High school or GED.
- Comfortable with Macintosh operating system and iPads.
Preferred:
- Graduate of an accredited Medical Assistant program; Certified or Registered Medical Assistant credentials.
- Prior MA experience in dermatology, plastic surgery, or ophthalmology.
- Bilingual in Spanish.
- Mod Med EMA EMR experience.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits:
ProDerm Skin & Surgery offers a competitive salary and benefits package, including:
- Health, dental, and vision insurance
- Retirement plan
- Paid time off and holidays
- Opportunities for professional growth and development
ProDerm Skin & Surgery is an equal opportunity employer and values diversity in its workforce. We encourage all qualified candidates to apply.