Printing One Manager Mobile, AL · Full time Company website

Apply for Manager

Responsibilities:

• Operational Management:
• Oversee the day-to-day operations of the print shop, ensuring efficient workflow and timely completion of projects.
• Manage production schedules and prioritize jobs to meet deadlines and customer expectations.
• Maintain and optimize equipment performance, scheduling maintenance and repairs as needed.
• Monitor inventory levels of supplies and materials, placing orders as necessary.
• Implement and enforce safety protocols and procedures to ensure a safe working environment.
• Team Leadership:
• Recruit, train, and supervise staff, fostering a positive and productive work environment.
• Delegate tasks effectively and provide clear instructions and feedback to team members.
• Conduct performance reviews and provide ongoing coaching and development opportunities.
• Resolve employee conflicts and address performance issues promptly and professionally.
• Customer Service & Sales:
• Serve as the primary point of contact for customer inquiries and concerns, providing exceptional service and resolving issues effectively.
• Manage customer orders, ensuring accuracy and adherence to specifications.
• Build and maintain strong relationships with clients, identifying opportunities to expand business and enhance customer satisfaction.
• Provide accurate quotes to customers.
• Proactively seek and develop new sales opportunities to increase revenue.
• Develop and implement sales strategies to achieve sales targets.
• Network with potential clients and build relationships to generate leads.
• Prepare and present sales proposals and presentations.
• Track and report on sales performance.
• Quality Control:
• Ensure all printed materials meet the highest quality standards, conducting thorough inspections and implementing quality control measures.
• Troubleshoot printing problems and implement solutions to minimize errors and waste.
• Maintain accurate records of production and quality control data.
• Financial Management:
• Monitor and control expenses, ensuring the print shop operates within budget.
• Generate reports on production, sales, and expenses, providing insights to improve efficiency and profitability.
• Help with pricing and quoting jobs.

Qualifications:

• Proven experience in print management or a related field.
• Strong knowledge of printing processes, equipment, and materials.
• Excellent leadership and team management skills.
• Exceptional customer service, communication, and sales skills.
• Proficiency in relevant software and technology, including design and printing software.
• Strong organizational and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• High school diploma or equivalent; relevant certifications or degrees preferred.

Preferred Skills:

• Knowledge of graphic design principles.
• Proven track record of successful sales in a print shop or related industry.
• Experience with CRM software.
• Proficiency in Microsoft Office and related business management software.