The Sales Associate drives our selling efforts and customer relationships by excelling in customer service and selling techniques.
Department: Store Operations
Reports to: Store Manager
Status: Full-Time
FLSA: Non-Exempt
Position Summary
The Sales Associate drives our selling efforts and customer relationships by excelling in customer service and selling techniques.
Responsibilities
• Acknowledge all customers and ensure full floor coverage
• Handle cashier responsibilities such as totaling bills, receiving payment, giving receipts, and bagging items
• Build strong product knowledge
• Lead by example through service excellence
• Embrace service training and product programs
• Consistently share customer feedback and product insight with management
• Build a repeat customer base
• Support the product flow process
• Ensure visual standards are followed, daily restock is completed, and size runs are represented per visual directions
• Assist with processing markdowns
• Assist with receiving and transferring merchandise for the assigned store
• Assist with other store functions as needed
Requirements
• Desire to work with customers in a retail setting (passion for customers)
• Above average fashion and sneaker/style trend knowledge (passion for the product)
• Team-oriented and collaborative
• Customer service experience preferred
• Open availability and flexibility to meet customer demand and the needs of the business
Physical Requirements
Ability to twist, bend, squat, reach, climb a ladder, lift up to 50 pounds, and stand for extended periods of time.
Pay: $15.00 per hour
Benefits:
Education:
Work Location: In person
$15 - $16 per hour