Premier Pulmonary Critical Care and Sleep Medicine Medical Office Manager Denison, TX · Full time

Apply for Medical Office Manager

Qualifications:

Bachelors degree

Preferably BS degree in Healthcare Administration, Business or relevant field

2 years of proven work experience as a Medical Office Manager

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Proficiency in Electronic Health Records

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Experience in ECW is highly recommended

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Proficient in Microsoft Office 365 (Outlook, PowerPoint, Excel, Word)

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Must be able to accommodate a flexible schedule, with the ability to work on weekends when necessary

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Ability to learn new procedures and adapt quickly to change

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Innovative, motivated, organized, and team player

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Ability to establish working relationships, resolve interpersonal conflicts, apply basic staff etiquette in dealing with others

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Ability to handle medical records discretely

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Knowledge of medical issues and terminology

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Excellent organizational and time-management skills

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Communication skills and a customer service orientation

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Plano, TX 75093, Mckinney, TX 75070 and Denison, TX 75020: Reliably commute or planning to relocate before starting work (Required)

Responsibilities

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You will be responsible for day-to-day operation, budgeting, and maintaining medical and staff records

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Ultimately, you should be able to ensure steady workflows and uninterrupted service in our medical facility

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Assist patients with their concerns and report any unresolved concerns to Management

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Help identify issues with organizational structure and processes and contribute to overall improvements across all centers

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Lead process of recruiting, interviewing, selecting, evaluating, coaching, and training new team members

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Manage Provider scheduling and cancellations, ensuring optimal services are rendered to all patients

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Maintain effective communication with team members on changes and updates to Provider schedules

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Coordinate activities such as patient recruitment events, holiday events, and other miscellaneous activities with the Activity Wellness Manager

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Supervise the patient registration process for accuracy including verification of insurance, waivers, assigned providers, etc

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Supervise onboarding of new patients, including initial outreach, new patient forms, the orientation of healthcare facility, requests for medical records, and patient feedback

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Manage patient flow along with the Medical Assistant Lead

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Oversee and maintain employee timecards, PTO requests, etc

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Ensure compliance with all licensing including local, State, and Federal regulatory agencies related to clinical services

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Oversee morning clinical huddles and daily communications regarding patient care

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Complete daily, weekly, and monthly reports on clinic key performance indicators

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Conduct daily inspections of the facility

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Supervise inventory of medical and office supplies and place orders as needed

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Ensure that phones are answered in a professional and timely manner

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Review patient experience surveys and develop corrective action plans as needed

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Pull daily task reports (e.g., labs, referrals, documents, refill requests, telephonic encounters, answering service notifications, etc.) and follow up with team members on any open or unresolved tasks

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Maintain a clean, organized, and safe environment

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Report accidents, injuries, and illnesses within 24 hours of occurrence

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Follow and enforce company policies and procedures

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Lead by setting an example for all team members

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Protect the organization’s values and principles by keeping information confidential and current

Benefits

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Pay: From $55,000.00 per year

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401(k) matching

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Dental insurance

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Health insurance

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Health savings account

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Paid time off

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Monday to Friday but must be available to answer provider messages and office related issues after work and on weekends as needed.