Premier Pulmonary Critical Care and Sleep Medicine Medical office coordinator Denison, TX · Full time

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Qualifications

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Strong communication skills with consistent incorporation of judgement and discretion

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Previous minimum of 2 years in a back office within a medical setting or two years nursing experience

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Knowledge of organization policies and procedures

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Knowledge of medical practices and systems

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Knowledge of computer systems and applications

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Knowledge of health care administration practices

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Skill in examining and evaluating data with reference to standards and requirements

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Skill in written and verbal communication

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Skill in adult education and development

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Ability to work effectively with all departments, staff, patients, and external agencies

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First line problem solving skills with the ability to listen, understand, and solve or escalate provider issues before they become more serious

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High school education or equivalent

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Associates degree or higher; Medical Assistant or LVN, LPN

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Demonstrated leadership capabilities

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Demonstrated establish and maintain working relationship with all levels of colleagues

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Demonstrated above average organizational

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Demonstrated excellent customer service skills

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Demonstrated professional/positive attitude

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Requires exposure to bodily fluids in some cases

Responsibilities

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The Back Office Coordinator will assist with Operation and Management job duties and responsibilities for facilities with multiple Physicians

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Maintain the strictest confidentiality; performs all Medical Assistant duties as required

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Assist the providers in developing and implementing clinical policies and procedures

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Advise providers of problems and concerns in the facility and participate in problem solving

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Advise and delegate duties to back office staff members as assigned

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Monitors education certifications of medical and nursing staff to assure legislative compliance

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Responsible for pharmaceutical handling system upgrade and compliance

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Schedule monthly back office staff meetings

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Assists with problems in diagnostic and procedural coding

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Attends meetings and performs other duties as assigned by the Office Manager

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Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures

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Complete projects assigned by providers in a timely and effective manner

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Participates in interviewing applicants and provides information to physicians for hiring decisions and employee performance evaluations

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Trains MAs and others, serves as a resource to other clinical STAFF and maintains training and orientation material for MA's and others

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Participates in continuing education and other appropriate activities to maintain professional competence

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Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures

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Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation