Premier Pulmonary Critical Care and Sleep Medicine Front Desk ordering and procedure auth Denison, TX · Full time

Apply for Front Desk ordering and procedure auth

Qualifications

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2-year work experience in medical office setting

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Good hygiene

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Friendly demeanor

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Computer knowledge/typing at least 35 wpm

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Good verbal and written communication

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Good organizational skills

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Knowledge, Skills and Abilities

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Able to maintain confidentiality

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Able to be friendly, helpful and courteous to patients and on the phone

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Ability to identify specific parts of the medical record and identify where they should be located in the record

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Ability to understand and perform duties of position

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Able to complete a complex variety of tasks in an organized manner

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Thorough knowledge of policies and procedures relating to position

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Ability to look ahead and monitor the appointment schedule so that booking is adequate and not over booked

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Able to treat patients and staff with consideration and respect

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Identifies and resolves problems in a timely manner; Manages difficult or emotional patient situations; Responds to patients’ requests for service and assistance; Keeps emotions under control; Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Writes clearly and informatively; Able to read and interpret written information

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The employee must occasionally lift and/or move up to 25 pounds

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Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus

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Front Desk Medical Setting: 2 years (Required)

Responsibilities

. Send orders for CT scans and other orders, schedule procedures, Sleep studies, schedule PFTs and six minute walk test

. Procedure Authorization

• Help with check in when needed as well

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Front Office Receptionist position is responsible for greeting patients, appointment scheduling, cashiering, answering phones and maintaining medical records

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The role of this position is to participate in a variety of activities

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Operates multiline telephone system

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Answers incoming calls in a warm and caring manner, determines purpose of callers, and forwards calls to appropriate personnel

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Transfers calls or takes and delivers accurate messages, according to office policies, when appropriate personnel are unavailable

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Answers questions and provides callers with address, directions, and other information

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Greets and directs patients, salespeople, and visitors in a friendly manner

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Schedules appointments and enters appointment date and time into computerized scheduler and gives patient an appointment card

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Handles patient registration, verifies patient's records are up-to-date & accurate, and updates all information in the computer

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Knowledgeable of contracted insurance plans and procedures

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Maintain and request referrals

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Works closely with back staff to achieve maximum patient flow

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Print daily balance reports

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Receives co-payments and logs them in

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Assist with billing and collections as needed

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Maintain office supplies

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Maintains the appearance of front desk area, tidies the lobby

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Maintains confidentiality and distribution of medical records

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Additional duties as assigned by Office Manager

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Demonstrates accuracy and thoroughness; Uses time efficiently; Completes work in timely manner; Observes safety and security procedures; Able to deal with frequent change, delays, or unexpected events; Acts responsibly; Is dependable, adaptable and punctual; Is consistently at work and on time; Focuses on solving conflict not blaming;

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Asks for and offers help when needed; Generates suggestions for improving wor

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The employee is frequently required to stand; walk; sit for extended periods; use hands and fingers; handle, or feel; reach with hands and arms; stoop and bend