Poole Huffman LLC AI Solutions Specialist Tucker, GA · Full time Company website

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Poole Huffman is a dispute resolution law firm serving the metro Atlanta area with expertise in business and real estate disputes and a strong commercial collections practice. With personal and business clients throughout Georgia, our clients turn to us every day for our unbiased counsel and established skills. What makes us unique is our view of legal disputes. We understand that every legal matter is a business decision. Because of this, we insist that our representation bring value. We never forget that our clients are often facing situations that cause unease, financial pressure and emotional stress. We are here to build trusting, long-lasting relationships to assist our clients in their objectives and goals.

About Us:

Poole Huffman has been in business since 2009. We are a boutique law firm representing Georgia businesses in litigation involving business law, contracts, real estate, commercial debt collection, judgment collection, creditors' rights, employment matters.

Our Mission and Vision:

Poole Huffman is a litigation boutique of tenacious, accessible, and responsive counselors who understand your business and craft practical solutions to resolve unease, financial pressure, or emotional stress.

By 2030, be the firm 500 business owners trust for $1 Million+ matters, driven by 50 exceptional attorneys generating $40 Million annually and united by a culture that inspires fierce advocacy and meaningful impact. Be the lawyer you would hire to fight for you.

Benefits: Competitive Compensation, Insurance Benefits, Matching 401k, Paid Time Off, and Paid Holidays

Position Overview:

Poole Huffman is seeking an AI solutions Specialist to review how the firm operates, identify where AI can improve a process, and build the solution. This role touches marketing, operations, and firm administration, with technology and process improvement.

Job Responsibilities:

• Study existing firm processes across marketing, operations, and HR to identify where and how AI can create real efficiency. 
• Design and write effective prompts and workflows that turn a manual process into an AT-assisted one.
• Partner with the operations leadership to scope problems, test solutions, and roll them out firm wide.
• Evaluate and help implement AI tools across departments, including marketing, HR, and case management.
• Train staff on how to use the AI tools and workflows once they’re in place.

Job Requirements (Including Education):

• Strong demonstratable prompt-writing skills with tools like Claude or ChatGPT in a professional environment.
• Ability to look at a process, break it down into steps, and identify where AI can be used to improve.
• Comfortable moving forward with ideas by building light solutions and workflows.
• Strong written communication and the ability to translate technical capability into plan-language recommendations for non-technical staff.
• Self-start who can work independently and bring ideas forward.
• Willing and able to learn new AI platforms, automation tools, analytics software, and digital technologies.
• Understands that technology should ultimately improve the customer experience and business outcomes.

Preferred Qualifications/Skills:

• Familiarity with marketing automation platforms and CRMs.
• Prior law firm experience.
• Comfortable interpreting data, metrics, customer insights, and campaign performance.

Poole Huffman Pillars:

• We assert persistent unrelenting pressure. We aggressively pursue your case, whether that means pushing the plaintiff case to trial, or attacking the merits and asserting defenses on a defense case.
• We deliver consistent, clear communication. We communicate regularly and concisely with our clients, opposing counsel, and the court.
• We create custom strategies. Our clients come to us with unique and challenging cases, and we make sure we create and implement a strategy that fits.
• We commit to our clients. We’re on your side, to achieve your best outcome.
• We fight fearlessly. You won’t find us backing down from trial.
• We value your time and ours. We know legal services are expensive and time invaluable, so we won’t waste your time on baseless tactics or frivolity.