TRANSFORMING THROUGH TECHNOLOGY
PMY exists to transform the way people operate and interact with public venues and places through technology. Within this we aspire to:
- Be leaders in the strategy, design, integration, and management of the Smart Technology Ecosystem within a public venue or place
- Provide convenient and effective Next Generation Platforms to support venue operations and commercialization
- Deliver highly valuable and unique insights on operations and patron behavior
- Be the experienced, reliable and trusted technology partner for the market
We have proudly supported more than 1,000 clients globally, across four key regions (APAC, USA, UK and EMEA) and are focused on continuing our aggressive expansion through our end-to-end offering.
POSITION OVERVIEW
As a Senior Technical Program Manager, you will oversee end-to-end project management for technical initiatives that align with our clients' strategic goals. This role is ideal for a collaborative and results-driven leader who has experience managing complex technical projects, enjoys cross-functional work, and is passionate about the sports industry. You will work closely with engineering, data science, product, and client-facing teams to deliver high-quality, impactful solutions on time and within budget.
RESPONSIBILITIES
-
Program Ownership: Lead the planning, execution, and delivery of key technical programs related to sports consulting, ensuring alignment with business objectives and high-quality outcomes.
-
Cross-functional Collaboration: Collaborate with stakeholders across engineering, product, marketing, and client teams to ensure clarity on requirements, objectives, timelines, and technical constraints.
-
Technical Insight: Work with engineers and architects to understand complex technical challenges and guide project scope, solution design, and risk assessment.
-
Data & Privacy Compliance: Ensure all programs comply with relevant privacy regulations (e.g., GDPR, CDPA) and data security standards, particularly for customer and event data.
-
Process Improvement: Identify opportunities to improve workflows, documentation, and program management practices within the company to enhance efficiency and scalability.
-
Risk Management: Proactively identify project risks and develop mitigation strategies to minimize impact on timelines and deliverables.
-
Stakeholder Communication: Maintain clear and proactive communication with both internal teams and clients, providing updates on program status, risks, and adjustments.
-
Metrics & Reporting: Establish and track KPIs to assess program progress, quality, and client satisfaction, reporting on outcomes and lessons learned to senior leadership.
KNOWLEDGE, SKILLS & EXPERIENCE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
Experience: 7+ years in program or project management, with at least 3 years in a senior technical program manager role. Prior experience in sports, entertainment, or consulting is highly desirable.
-
Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, or related discipline). Master’s degree is a plus.
-
Technical Knowledge: Strong understanding of software development, data architecture, APIs, and familiarity with cloud technologies (e.g., AWS, GCP) and data management best practices.
-
Regulatory Knowledge: Experience working within privacy regulations, data governance, and compliance frameworks such as GDPR and CDPA.
-
Skills: Excellent organizational, analytical, and problem-solving skills. Proficient in project management software (e.g., Jira, Asana, MS Project).
-
Leadership: Proven track record of leading cross-functional teams, with a strong ability to influence and build relationships across varying levels of an organization.
-
Communication: Exceptional verbal and written communication skills, capable of conveying complex technical concepts to both technical and non-technical stakeholders.
-
Travel: Up to 20% of travel required
This is a full-time position with opportunities for growth within PMY Group. If you are a highly organized individual with a passion for managing projects and ensuring success, we encourage you to apply.
The role will be based out of our Dallas, TX office or open to remote candidates based on the East Coast.
Why PMY Group?
-
Growth: Scale your career with diverse projects and continuous learning.
-
Flexibility: Embrace a work-life balance with flexible hours and remote work opportunities.
-
Impact: Your work directly transforms the venue experience for millions.
-
Culture: Collaborate with a passionate team in a dynamic, innovative environment.
-
Benefits: Competitive compensation, comprehensive health benefits, and company-sponsored industry certifications.
We strive to build a team that reflects the diversity of the communities we work in. We welcome and encourage applications from traditionally underrepresented groups in the technology industry, including women, older people, people with a disability and First Nations peoples.