PlatCore LLC Solution Consultant Remote · Full time

PlatCore is seeking a ServiceNow Solution Consultant to play a critical part in pre-sales solution discovery, client solution delivery, and positioning PlatCore to deliver amazing business outcomes for our clients. As a PlatCore Solution Consultant, you will be responsible for product demonstrations, consulting with clients to determine best-practice solutions, guiding clients through the implementation process, and providing product upgrade support. You will become a trusted advisor to your customers and provide feedback to marketing and product owners about enhancements that can address critical customer needs. We are seeking bold thinkers who want to be a part of the PlatCore journey. You are energized by the opportunity to build PlatCore and be a part of our growth story. Compensation consists of salary, bonus, generous PTO, and benefits. Denver area preferred or remote.

Description

Responsibilities

  • Provide customers with product & solution approaches during pre-sales discussions. 
  • Have an in-depth understanding of PlatCore product(s) design and configuration. 
  • Communicate and collaborate with customers and partners to understand their business needs and provide tailored solutions to meet their requirements.  
  • Manage multiple client engagements simultaneously, maintaining a clear and accurate project timeline. 
  • Contribute to the library of internal and customer-facing technical content (blog/webinars) and documentation.  
  • Participate in sales calls, including delivering compelling online demos and responding to technical questions from prospects.  
  • Partner with Product & Engineering teams to ensure a constant product feedback look and represent the Customer's Voice.
  • Attend tradeshows, events, and webinars to present PlatCore offerings.  
  • Manage proof-of-concept environments for select prospects. 

 

Qualifications 

  • 4+ years of pre-sales solutions consulting or sales engineering experience with experience in Learning, HR, or Talent Management solutions preferred. 
  • Proficiency in the ServiceNow platform or technical expertise in cloud software solutions. ServiceNow certifications are a plus. 
  • General consulting experience including team facilitation, business case development, strong business analysis skills, process mapping and business process redesigning. 
  • Strong problem-diagnosis and creative problem-solving skills. 
  • Thrive in a fast-paced startup environment, learn rapidly and master diverse technologies and techniques. 
  • Ability to work independently, remotely, and as part of a team. Potential travel up to 25%. Must be U.S.-based 


About us 

PlatCore is an Elite ServiceNow Technology Partner, headquartered in Denver, CO. We are focused on learning products Built on ServiceNow. 

 

PlatCore serves government agencies and enterprise companies on six continents. We are the only fully featured learning solution built natively on ServiceNow, and are proud to deliver a deeper, connected learning experience. Our mission is to “Help People do their Best Work.” 

 

We are looking for those who want to be part of an early stage, growing software development company. We depend on each team member to helps drive value for our clients, inform current and future products, and to contribute to the success of PlatCore. 

 

Our team is passionate, achievement focused, and high performing. We are dedicated to the potential that learning brings and are driven to make cool stuff that delivers huge value for our clients. If this describes you, we want to hear from you! 

 

Please contact us at [email protected]

 

Salary

$140,000 - $200,000 per year