Pitchblend, LLC. Account Director New York, NY · Los Angeles, CA · Full time Company website

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We are a highly specialized digital PR/brand communications agency sought-after by the globe's most forward-thinking brands for our cultural vision, comms innovation, visual aesthetics and expertise of next-generation audiences.

Account Director - Job Description

Who we are: Pitchblend is a creative brand communications agency serving futurist brands. We specialize in the lifestyle arena, connecting our clients to next generation audiences across the culture space. We are a minority, woman-owned agency with a diverse, multi-generational team. We cultivate honest and enduring connections while operating with integrity, passion and a whole lot of heart!

Who you are: You’re a leader who takes initiative and instinctively knows how to get the job done. You obsess over achieving exceptional results in everything you and your team handle. You are a natural relationship-builder, and because you have sharp intuition, clients turn to you for your opinion and guidance. You’re a nimble and strategic thinker with a proven track record in leading, often by example. You have a zeal for researching and pursuing new business prospects, and creating opportunities through relationship building and outreach.

Primary Job Responsibilities:

Research:

• Continually keep an eye on and share with the team research from clients and competitors, media outlets and contacts, PR + client industry trends, breakthroughs and innovations

Media lists/databases 

• Maintain an expertise over the evolving media landscape and inform media list strategy
• Holds, builds and maintains key media contacts

PR Writing 

• Apply advanced writing skills and expertise of media landscape to guide direction of pitch angles
• Provides final polishes and approvals for press materials and pitches 

Pitching

• Customized outreach to top tier media as needed
• Strategic oversight for all pitches going out the door
• Proactively secure evergreen media opportunities on a monthly basis

Media Relations

• Establish and maintain ongoing relationships with key media to increase client exposure
• Identifying and fostering new media contacts on a regular basis

Gifting/Seeding

• Oversight of sample fulfillment and media correspondence re: samples
• Smooth out any snags (or provide guidance for doing so) whenever necessary
• Ensure process is optimized to be as smooth and efficient as possible

Event Staffing

• Oversee event staffing and on-site client & stakeholder relations

Results Tracking/Reporting

• Oversight of tracking, ensuring key results are being captured
• Oversight of production of client reports, providing direction on what each recap should entail
• Guide team in presenting results in a way that shines performance in the best light

Campaign Planning/Strategy

• Initiate and lead the development and presentation of written plans and proposals
• Leads brainstorms as needed 
• Guides team on strategy of key components
• Provides final polishes and approvals all written plans

Account Management

• Oversee overall account activity to ensure client goals are being met
• Provides strategic guidance on all account activity

Account Oversight

• Responsible for all account activity being executed in a strategic, timely and professional manner
• Initiate the ideation and implementation of new programs and concepts that add value for clients
• Maintains a bird's eye view over all account activity, ensuring all moving pieces ladder up to a larger strategic vision

Client Relations

• Addresses client needs regarding tactics being directly implemented by entire account team
• Fields client inquiries and requests, providing strategic direction from an industry and competitive perspective
• Serves as clients' primary counsel on important account issues and strategic advisory 
• Provides thought leadership for PR and client industry trends, best practices and innovations

Agency Leadership

• Collaborate with leadership to improve culture, quality of work, address and identify issues and establish the effective processes
• Mentorship and development of all team members 
• Play a pivotal role in devising high level strategy, execution, and managing team members to drive maximal results

Business Development 

• Drive business development efforts by researching prospective target accounts and pursuing new business leads
• Spearhead the creation of new business proposals and presentations, including leading brainstorms, crafting the overarching strategy being proposed, and project management of getting the proposal done on time
• Serve as an key member in client intake and discovery, building trust to be positioned as a trust client go-to from the onset

You might be a good fit if you have:

• Unique personal style/fashion sense 
• BA in Mass Communications, Public Relations, Digital Marketing or related field
• 8+ years of PR experience
• Excellent understanding of marketing and public relations execution 
• Experience in client relations, serving as a client POC and providing strategic counsel
• Experience working in a fast paced, high pressure PR environment
• Experience managing and coaching managers/leads as well as junior staff 
• Experience working across lifestyle B2C brands
• Experience with business development, preferably in a lead role 
• Background in social media content strategy and community management
• Proficiency in Google Docs, Sheets and Slides 
• Strong leadership skills
• A nimble, strategic mindset
• A strong work ethic
• A thirst to learn and grow with every experience
• Meticulous attention to detail
• A steel trap mind that can juggle multiple clients at once 

Compensation and Benefits 

• 11 paid holidays 
• Unlimited PTO 
• Medical, Dental and Vision Insurance 
• 401(k) 
• Profit sharing