Pine Ridge Dental, P.C. Scheduling Coordinator Lincoln, NE · Lincoln, NE · Full time

Looking for a full-time Scheduling Coordinator!


Our scheduling coordinators are the first interaction our visitors and patients have with Pine Ridge Dental. We are looking for people who can provide excellent customer service, will always have a smile on their face, can work well with others, and support other staff as needed.

Must be able to work one 11am-7pm shift each week (same day every week) and occasional Saturdays from 8am-12pm. There is premium pay for all evening and weekend hours.

Job Responsibilities and Duties

  • Greet visitors and patients and verify the reason for their visit
  • Check patients in and out
  • Verify contact information, insurance, health history, office policy and HIPAA as needed
  • Assist patients to complete all necessary forms and documentation
  • Answer and manage incoming calls
  • Schedule appointments over the phone, in-person and through email
  • Collect payments due from patients
  • Call On Call Club patients for last minute openings in the hygiene schedule
  • Fill schedule when time opens on short notice
  • Confirm upcoming appointments and recalls according to office protocol
  • Answer any billing and insurance questions
  • Organize and stock the front desk, waiting area and bathroom
  • Maintain front entry door sidewalk with ice melt and/or sand during the winter months and document in log
  • Complete other tasks as needed

Job Requirements

  • Excellent customer service
  • Computer experience
  • Good written and verbal communication skills
  • Ability to multitask
  • Previous dental experience preferred
  • Understanding of HIPAA and OSHA
  • Ability to work well with others and maintain a friendly and positive attitude
  • Accuracy and adaptability
  • Must be able to work one 11am-7pm shift each week (same day every week)
  • Must be able to work occasional Saturdays 8am-12pm


$16 - $18 per hour