Pier Rock Management Assistant Community Manager Navarre, FL · Full time

Apply for Assistant Community Manager

Pier Rock Management is a boutique property management company committed to serving our three key stakeholders: residents, investors, and employees. Our goal is to enhance the living experience for residents, maximize investment returns for investors, and foster an exceptional workplace for employees. With a deep understanding of the multifamily housing market, we provide comprehensive property management services, leveraging technology to optimize performance and efficiency.

Key Responsibilities

Financial & Administrative Operations

• Manage daily rent collections, monitor delinquent accounts, and consistently follow up on outstanding balances.
• Prepare and distribute delinquency notices and assist with collection procedures in accordance with company policies.
• Monitor resident accounts, process payments, and research account discrepancies.
• Manage lease renewals, including preparing offers, communicating with residents, and processing renewal agreements.
• Maintain accurate resident files, lease documentation, and property records.
• Assist with financial reporting, invoice processing, expense tracking, and other administrative responsibilities.
• Support the Community Manager in achieving occupancy, collection, and financial performance goals.

Resident Relations & Property Operations

• Serve as a primary point of contact for resident questions, concerns, and account-related matters.
• Address resident concerns professionally and follow through to ensure timely resolution.
• Assist with lease enforcement, community policies, and resident communications.
• Coordinate with maintenance staff regarding work orders, apartment turns, and move-in readiness.
• Conduct property inspections and assist in maintaining community appearance and standards.
• Support daily office operations and assist with team coordination.

Leasing & Marketing Support

• Assist with prospect inquiries, follow-up, property tours, and leasing activities as needed.
• Process rental applications, prepare lease agreements, and coordinate resident move-ins.
• Maintain accurate prospect and leasing information in the property management system.
• Assist with marketing efforts, online listings, and resident retention initiatives.
• Support the leasing team in achieving occupancy and leasing goals.

Qualifications

• Minimum 2 years of multifamily property management experience preferred.
• Previous Assistant Community Manager experience strongly preferred.
• Experience with rent collections, delinquency management, resident accounts, and lease renewals.
• Strong organizational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Strong problem-solving skills and the ability to handle challenging resident situations professionally.
• Experience with property management software; ResMan experience is a plus.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Knowledge of Fair Housing regulations and landlord-tenant laws.
• Positive attitude, strong work ethic, and a team-oriented approach.

Compensation & Schedule

• $22–$24 per hour, depending on experience.
• Additional leasing and renewal commission opportunities.
• Full-time position, approximately 40 hours per week.
• Schedule based on property needs, including rotating Saturdays as needed.

Join Our Team

At Cayo Grande Apartments, we believe in teamwork, accountability, and providing a positive experience for our residents.

We are looking for an Assistant Community Manager who takes pride in their work, follows through on responsibilities, and wants to contribute to the continued success of our community.

If you have multifamily property management experience and are looking for an opportunity to take on a meaningful role in property operations, we encourage you to apply.

Pier Rock Management is an Equal Opportunity Employer.