Phoenix Technical Marketing Project Intake and Lead Vetter Remote · Full time Company website

Apply for Project Intake and Lead Vetter

Phoenix Technical Marketing started as a division of a Professional Engineering firm (Phoenix Engineering and Consulting). After years of hiring internal and external “marketing experts” who made empty promises and wasted a small fortune on ads, SEO, blogs….because they didn’t understand our business, we were tired of investing time and money on low value leads that kept us struggling to keep our heads above water. So, we engineered a better solution that enabled us to 2.5x our revenue in less than 2 years without having to hire any new engineers. How? We designed a data-driven lead generation system that won our team higher margin work from better customers and minimized engineering involvement in marketing so that they could focus on what they’re best at (not marketing). When our industry partners saw our results and the overflow of business, they asked us to help them implement the same system and PTM was born! Now we have a team of industry professionals and marketing gurus who have generated millions in new business for dozens of engineering firms, fabrication shops, and technical service providers. We bring a results-focused, done-for-you approach that no other marketing agency is capable of implementing for this industry. Once you meet with us, you’ll know that we’re unlike any agency you’ve ever worked with.

This is NOT your typical call center job. Our lead vetters are not responsible for sales or estimating but they are responsible for getting enough information from the prospect, so that our customer’s sales team can determine the relative value of the lead and whether it’s within their capabilities.

Lead vetters must be available to take calls and have professional, uninterrupted conversations during their working hours.

Responsibilities:

Answer phone calls on behalf of multiple customers who are fabrication shops, engineering firms, and construction service providers. Summarize information and enter into a CRM platform. Follow up with leads by phone and email.

Requirements:

Must have experience in the fabrication/engineering/construction industry.

Must be able to speak to customers and use industry-appropriate technical terminology.

Must be able to effectively communicate to customers by phone and email.

Must be able to efficiently work in multiple softwares (CRM, Excel, Gmail).

Must be able to collaborate with other members of our team.

Must be able to answer the phone and speak with prospects without any background interruptions.

Must have access to strong phone signal and internet connection.

Company Description

We are a team of subject matter experts who serve a very niche customer base in the construction and industrial markets. We expect our team to work as hard as our customers and we treat every employee with the respect that they deserve, because every role at Phoenix requires technical aptitude and professionalism.