Phoenix Surgical Dermatology Group, LLC Patient Services Representative Phoenix, AZ · Full time

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Phoenix Surgical Dermatology Group is a full-service, physician-owned, dermatology private practice. Our mission is to provide the highest level of dermatology and dermatologic surgery care in a friendly and compassionate manner. As a physician-owned practice, we retain the ability to do what’s best for our patients by providing the highest quality of care and service. The treatment plan will be dictated by a board-certified dermatologist at Phoenix Surgical Dermatology Group at every visit. Staff members are dedicated to providing excellent, compassionate, and friendly care. We come to work striving to achieve the core values our company was founded on. Our core values: 1) Provide the highest level of dermatology and dermatologic surgery care 2) Maintain the highest level of customer service to our patients 3) Create a team-oriented workplace atmosphere with an unrelenting positive attitude 4) Practice medicine with attention to consistency and detail 5) Continuously improve and advance the field of dermatology and dermatologic surgery 6) Be a model of efficiency and efficacy for other dermatology practices

Job Description:

We are seeking individuals who are hungry, humble, and smart to join our team. As the first and last person patients see, you will play a crucial role in creating a positive experience for everyone who walks through our doors. Responsibilities include answering and directing phone calls, scheduling appointments, greeting patients, assisting with check-in/check-out, appointment scheduling/confirmation, answering patient questions, eligibility verification, updating databases, collecting payments, sorting mail, and providing support in any other capacity needed at the office. We are looking for team players who are pleasant to be around and dedicated to providing excellent customer service.