Phoenix Marketing & Advertising Work From Home Remote Contact Center: Full time/ Part time Cherry Valley, MA · Remote · Full time Company website

Apply for Work From Home Remote Contact Center: Full time/ Part time

**Job Title:** Work From Home Remote Contact Center: Full time/ Part time

**Job Type:** Full-time

**Location:** Cherry Valley, MA

**Salary Range:** $20 to $33 per hour

**Job Overview:**

Are you looking for a rewarding opportunity to work from the comfort of your own home? Phoenix Marketing & Advertising is seeking enthusiastic individuals to join our Work From Home Remote Contact Center team. As a Contact Center representative, you will be responsible for providing exceptional customer service and support to our clients.

**Responsibilities:**

- Handle inbound and outbound calls in a professional and courteous manner

- Assist customers with inquiries, concerns, and feedback

- Provide accurate information and solutions to customers' questions and concerns

- Update customer accounts and maintain records accurately

- Meet performance goals and targets set by the company

**Requirements:**

- High school diploma or equivalent

- Excellent communication skills, both verbal and written

- Strong customer service orientation

- Ability to work independently and as part of a team

- Comfortable using computer systems and software

- Previous experience in a customer service role is a plus

**Note:**

As an equal opportunity employer, Phoenix Marketing & Advertising does not inquire about criminal backgrounds during the hiring process.

If you are looking for a flexible work-from-home opportunity with competitive pay, apply now to join our dynamic team at Phoenix Marketing & Advertising!