PEOPLE FIRST OF SANTA CRUZ COUNTY Extreme Weather Shelter Safety Team Member Santa Cruz, CA · Part time Company website

Under the supervision of the Extreme Weather Shelter (EWS) Leads and Site Managers, the EWS Safety Team is responsible for using shelter protocols to monitor and oversee the activated shelter. Shelter Safety Team Members will also help with guest or visitor concerns and conflicts, work with our team of staff to help clients in crisis, assist in emergency situations, and report any activity or concerns that warrant the attention of the Lead and/or Site Manager on duty. Days and hours of work vary, and include evenings, weekends, and holidays. Due to this being a position during extreme weather events, this is an on-call, temporary position. This position is seasonal, and the duration of employment is 3-4 months. This position is in-person in Santa Cruz County.

About PEOPLE FIRST OF SANTA CRUZ COUNTY

Here at People First, our core belief is simple: everyone deserves a place to call home. It's not just a goal; it's our unwavering commitment.

We stand for the dignity of every person facing homelessness, seeing their inherent worth beyond labels. Our doors and hearts are wide open, welcoming collaboration and transparency.

We're breaking boundaries, and nurturing a community where flexibility and creativity drive progress. Our aspirations are grand, but we're rooted in the real world, acknowledging its imperfections.

Setbacks? They're stepping stones. Challenges? Opportunities to fine-tune our strategies. We're relentless, resilient, and dedicated to ensuring housing for all.

Description

Position Responsibilities:

  • Remain on shelter property during hours of active operation
  • Stay on property until all participants have exited the building. Work with people kindly and firmly to prevent them from gathering around the building and to ensure that the premises is tidy and calm in the hour(s) before the shelter opens and the hour(s) after the shelter closes
  • Walk through and around the building at least every 30 minutes to ensure the area is clean and people are complying with shelter agreements and respecting the space 
  • Pick up trash when walking around through and around the building, using required PPE as appropriate
  • Check in with Site Manager or Shift Lead to help oversee porta-potty and restroom usage and upkeep, ensuring clients are using the facilities appropriately 
  • Stay stationed inside the building when not walking around the premises 
  • Check in with the Shift Lead as needed, but at least once an hour
  • De-escalate non-violent situations with participants 
  • Offer to escort staff members to their cars during shift changes
  • In the event of violent situations, the safety team member is to escort the participant out of the building and call the authorities
  • Build trust with both EWS staff and clients by showing compassion and respect, demonstrating active listening skills, showing empathy, and accurately documenting incidents
  • Greet shelter guests and help provide a warm and welcoming environment


This is a seasonal, temporary, nonexempt, non-benefited position. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. 


Accommodations can meet the needs of people with all types of neurodivergences and disabilities as long as they do not pose an unreasonable burden on the employer. To make a reasonable accommodation request, please speak with your direct supervisor about filling out our 'ADA Reasonable Accommodation Request Form,' which you can write yourself, or contact your supervisor and the two of you can write it together. If there are any concerns or questions, the administrative team will make an assessment as to whether or not the request poses an unreasonable burden on the employer and respond to your request promptly. People First also reserves the right to request additional documentation with regards to the nexus of the disability and reasonable accommodation.


While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk and stand for extended periods of time. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Salary

$30 - $30 per hour