PEOPLE FIRST OF SANTA CRUZ COUNTY Extreme Weather Shelter Communications Team Member Santa Cruz, CA · Part time Company website

Apply for Extreme Weather Shelter Communications Team Member

Here at People First, our core belief is simple: everyone deserves a place to call home. It's not just a goal; it's our unwavering commitment.

We stand for the dignity of every person facing homelessness, seeing their inherent worth beyond labels. Our doors and hearts are wide open, welcoming collaboration and transparency.

We're breaking boundaries, and nurturing a community where flexibility and creativity drive progress. Our aspirations are grand, but we're rooted in the real world, acknowledging its imperfections.

Setbacks? They're stepping stones. Challenges? Opportunities to fine-tune our strategies. We're relentless, resilient, and dedicated to ensuring housing for all.

 The Communications role also compiles the schedule for each site into a readable spreadsheet using Google Sheets to include staff location assignments and shift time and on-site Lead(s). They can also be available to answer staff questions including but not limited to:

• Who is the Lead on my shift?
• Where can I park?
• Who do I contact/what do I do if we run out of a supply?
• How do I provide feedback regarding the EWS Shelter or a co-worker? 
• How do I notify People First if I will have an attendance issue or tardy? 

Due to this being a position immediately before, during, and shortly after extreme weather events, this is an on-call, temporary position. This position is seasonal, and the duration of employment is 3-4 months. This position can be conducted completely remotely. 

Knowledge, Skills, and Abilities:

• Be friendly, positive, responsible, and capable of exercising sound judgment in dealing with shelter staff
• Have strong interpersonal and relationship-building skills.
• Have the ability to communicate effectively, both orally and in writing
• Have strong organizational skills with the ability to manage multiple priorities simultaneously
• Be detail-oriented
• Be willing to work independently and collaboratively with management and fellow Communications Team Members
• Have a flexible schedule
• Have the capacity to problem-solve and prioritize 
• Create and monitor group chats with the scheduled shelter Site Management and Shift Leads. Connect staff with requested resources and provide frequent updates 
• Help ensure the staff schedule is accurately shared with the appropriate management and Shift Leads. Then, assist staff with commitment to the schedule and update the spreadsheets with any changes. Frequently follow up with the site group chats to confirm the shift changes were successful, and staffing is adequate 
• Text Shift confirmations to General Staff Members, Shift Leads, and laundry/shoppers and update the corresponding spreadsheets
• Ensure the census is collected from each shelter location every morning by 8 am and sent to the Administrative Manager
• Connect the staff working specialized roles (laundry/shopping) with the scheduled Operations Manager
• Access to a tablet or computer with the ability to email 
• Efficiently handle communications across various platforms with multiple individuals to ensure necessary staff are updated on shelter operations and staffing changes
• Demonstrate comfort with handling and updating spreadsheets, data entry, and the Google Drive platform
• Reference the provided training and operational documents to perform shift responsibilities independently and efficiently 
• Personal cell phone with ability to text or phone staff members and management

This is a seasonal, temporary, nonexempt, non-benefited position. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. 

Accommodations can meet the needs of people with all types of neurodivergences and disabilities as long as they do not pose an unreasonable burden on the employer. To make a reasonable accommodation request, please speak with your direct supervisor about filling out our 'ADA Reasonable Accommodation Request Form,' which you can write yourself, or contact your supervisor and the two of you can write it together. If there are any concerns or questions, the administrative team will make an assessment as to whether or not the request poses an unreasonable burden on the employer and respond to your request promptly. People First also reserves the right to request additional documentation with regards to the nexus of the disability and reasonable accommodation.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time; use hands to write, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.