Pause Buckhead Studio Associate Atlanta, GA · Part time Company website

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COMPANY DESCRIPTION

Pause Studio is a modern recovery brand built to restore the human condition. Using cutting-edge technologies and age-old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science-backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self-care. Pause is redefining the spa industry and providing a space that is needed more than ever today.

SUMMARY/OBJECTIVE

Our Studio Associates are the resident experts and the key to our client experience as they play a pivotal role in sales, customer service and maintenance of the studio aesthetic. We want biohackers who love, see, experience and understand the benefits of our science-backed offerings, and are looking for a place to feel joy and pride as a result of helping people elevate their way of living. This Studio Associate job is an hourly position and is a great opportunity to learn a new industry, help launch new studios and become part of a rapidly emerging brand.

ESSENTIAL DUTIES & RESPONSIBILITIES 

• Ensure every client has an exceptional experience by warmly greeting customers, thoroughly explaining our services and answering questions —proactively building a positive relationship with every client
• Actively promote Pause services and packages based upon the needs of the client and mastery of the Pause wellness philosophy.
• Assist with studio outreach initiatives and events. 
• Assist in the management of our POS/appointment software.
• Maintain a high level of aesthetic throughout the studio by inspecting our service rooms pre/post use. Maintain a high level of cleanliness through the studio including reception and restrooms.  

REQUIRED EDUCATION AND EXPERIENCE

• One year of experience in fitness, wellness, customer service or related field
• High school graduate or equivalent

ESSENTIAL SKILLS

• Strong customer service and troubleshooting skills
• Excellent communication skills
• Sales skills
• Highly organized and able to multi-task
• Time management skills

COMPETENCIES

• People lover
• Passionate about physical and mental fitness, wellness and recovery
• Manage a variety of responsibilities at the same time and achieve results on time
• Utilize considerable judgment, independent action and initiative to analyze and resolve problems and make or develop recommendations
• Demonstrate high levels of organization and attention to detail
• Multitask with ease in energy-filled, high-pressure environment
• Keep up-to-date on knowledge specific to Pause
• Demonstrate a willingness to take on new challenges, responsibilities, and assignments

PHYSICAL REQUIREMENTS/ENVIRONMENT

• Requires a wide range of constant physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, and reaching.
• Frequent repetitive movements
• Requires close, distance, peripheral vision and depth perception
• Continuous exposure to moderate noise
• Frequent walking and standing on hard surfaces
• Frequent movement, lifting or carrying of weight up to 50 pounds
• Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners

POSITION TYPE

• Full-time and part-time hourly positions available
• Must be willing to work some holidays
• Must be able to work at least 16 hours/week

PAY

Up to $17/hour, plus bonus opportunities

PERKS

• Complimentary studio services, excluding medical
• Discount on medical services
• Discount on retail products
• Relaxing studio environment
• Flexible schedule
• Opportunities for growth within the company

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.