Pasilobus is a technology company specializing in the design and development of e-commerce systems and software for businesses. We offer a suite of Shopify apps and services, including inventory management, custom app development, and store optimization, to help online retailers enhance their operations and customer experiences.
About Us:
We’re a growing e-commerce-focused team looking for someone who thrives on building relationships, solving problems, and helping customers succeed. As our Customer Success & Account Support Specialist, you'll be the go-to person for keeping our clients informed, supported, and happy — from onboarding to day-to-day communications.
Job Description:
We are looking for a Customer Success Specialist to build and maintain relationships with our app users and project clients. This role involves proactively checking in with customers, providing assistance, gathering feedback, and following up with potential project clients to ensure a smooth onboarding experience. If you’re a strong communicator who enjoys engaging with customers and ensuring their success, this role is for you!
You’re a student or early-career professional looking to gain hands-on experience in customer communication, e-commerce, and account management. You’re detail-oriented, reliable, and eager to grow. You enjoy organizing information, following up with people, and being part of a team that values initiative and learning. You're also comfortable being held accountable for daily check-ins and small-but-important tasks that help the company run smoothly.
You’re excited about the idea of being part of a small team where your voice matters, and where strong performance can lead to rapid growth and increased responsibility. Whether you're interested in customer success, project coordination, or e-commerce, this is your chance to learn by doing.
Pasilobus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$20 - $30 per hour