Park Candy Customer Service Representative Remote · Part time

We're on the lookout for a Customer Service Representative who embodies our commitment to delighting our customers. In this remote position, you'll become the essence and voice of Park Candy, charged with the mission of spreading happiness and solving problems.

Description

Company Overview:

Park Candy is a vibrant, growing brand specializing in theme park and pop-culture related merchandise, including apparel, accessories, and home goods. We’re constantly creating fun and unique “where-did-you-get-that” merchandise with every drop!


Responsibilities:

  • Respond to customer inquiries via emails, texts, and product reviews with timeliness and empathy.
  • Proactively follow up on customer issues to ensure resolution and satisfaction.
  • Engage with our community, providing service that goes above and beyond.
  • Maintain detailed records of customer interactions and feedback.
  • Collaborate with the team to improve overall customer experience and satisfaction.


Qualifications:

  • Exceptional written and verbal communication skills.
  • Proven experience in customer service or a similar role.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to work independently and manage time effectively.
  • Familiarity with CRM systems and practices is a plus.
  • A genuine love for helping others and creating positive experiences.


This is a part-time, at-home remote position, offering you the flexibility to work from anywhere in the U.S.

Salary

$13 - $13 per hour